Quest® Recovery Manager for Exchange rapidly and efficiently finds and recovers business-critical Exchange and Lotus Domino data. Organizations can reduce the cost of e-Discovery in addition to providing granular, messagelevel data recovery services.
By using Recovery Manager for Exchange, you can selectively retrieve items from online Exchange Servers, Exchange Online (Office 365), offline Exchange Server and Lotus Domino databases, and Personal Folders (.pst) files. The retrieved items can then be directly restored to a production Exchange Server or to .pst, .eml, .msg, or .txt files.
Recovery Manager for Exchange provides a search system to perform context-based searches in live Exchange Server mailboxes and public folders, mailboxes and public folders hosted in Exchange Online (Office 365), offline Exchange Server and Lotus Domino databases, and Personal Folders (.pst) files using keywords and other search criteria. Rather than retrieving all data from a server, database, or file, you can retrieve only what is needed.
Recovery Manager for Exchange entirely eliminates the need for a recovery Exchange Server, making it easier for you to gain access to an offline Exchange Server database. You can restore an Exchange Server database from backup to any folder, and then access the database to search and selectively restore the data you need.
Recovery Manager for Exchange integrates with Quest® Archive Manager®, thereby allowing you to quickly and easily restore messages from Exchange Server databases, Lotus Domino databases, and Personal Folders (.pst) files into Archive Manager.
This section lists the minimum user account permissions required to perform specific Recovery Manager for Exchange tasks.
In this section:
Table 1: Permissions required to install and use the product
Install core components (including Recovery Manager for Exchange Console) |
The account must be a member of the local Administrators group on the target computer. If during setup you specify an existing SQL Server instance for storing Recovery Manager for Exchange databases, the user account with which Recovery Manager for Exchange connects to the SQL Server instance must have the following permissions for that instance:
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Run Recovery Manager for Exchange Console |
The user account with which Recovery Manager for Exchange connects to the SQL Server instance must have the following permissions for that instance:
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Install the Web Interface |
- The account must be a member of the local Administrators group on the computer where you plan to install this feature.
- If the target computer has Internet Information Services (IIS) 6.0 installed, the account you specify as application pool identity must be a member of the IIS_WPG group on that computer.
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Connect to the Web Interface |
The account you use to connect must have:
- Access to the Recovery Manager for Exchange computer via an intranet.
- Read permission for the virtual directory where the Web Interface is installed.
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Use the Management Shell |
In Windows 8.1, Windows 8, Windows Vista, Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2, or Windows Server 2008, you must run the Recovery Manager for Exchange Management Shell as administrator.
No special permissions are required to use the Recovery Manager for Exchange Management Shell on other supported operating systems.
The user account with which Recovery Manager for Exchange connects to the SQL Server instance must have the following permissions for that instance:
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Table 2: Permissions required to restore data
Register an online Exchange Server mailbox as a storage;
Restore data to/from an online Exchange Server mailbox |
The account you use to access the mailbox must have the following permissions for the mailbox:
NOTE: Even though the account you use is the Administrator account or is a member of the Domain Admins or Enterprise Admins groups, this account may be explicitly denied Send As and Receive As permissions for all mailboxes except its own. |
Create a mailbox on an online Exchange Server and restore data there |
The account you use to access Exchange Server must have the following permissions for the target mailbox database:
- Full Access
- Send As
- Receive As
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Register an online public folder hierarchy as a storage;
Restore data to/from an online public folder hierarchy |
The account you use to access the public folder hierarchy must have the following permissions:
- Send As and Receive As permissions for the target public folder store database.
- Read and Write permissions for the public folder.
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Register an Exchange Online (Office 365) mailbox as a storage;
Restore data to/from an Exchange Online (Office 365) mailbox |
The account you use to access Office 365 must have:
- An Exchange Online license assigned
- Full access to the Exchange Online mailbox
NOTE: By default, Exchange Online administrators cannot open user mailboxes and view their contents. |
Register an Exchange Online (Office 365) public folder hierarchy as a storage;
Restore data to/from an Exchange Online (Office 365) public folder hierarchy |
The account you use to access Office 365 public folder hierarchy must have:
- An Exchange Online license assigned
- Full access to the public folder mailbox
NOTE: By default, Exchange Online administrators cannot open user or public folder mailboxes and view their contents. |
Register an online Exchange Server mailbox as a storage;
Restore data to/from an online Exchange Server mailbox |
The account you use to access the mailbox must have the following permissions for the mailbox:
NOTE: Even though the account you use is the Administrator account or is a member of the Domain Admins or Enterprise Admins groups, this account may be explicitly denied Send As and Receive As permissions for all mailboxes except its own. |
Create a mailbox on an online Exchange Server and restore data there |
The account you use to access Exchange Server must have the following permissions for the target mailbox database:
- Full Access
- Send As
- Receive As
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Register an online public folder hierarchy as a storage;
Restore data to/from an online public folder hierarchy |
The account you use to access the public folder hierarchy must have the following permissions:
- Send As and Receive As permissions for the target public folder store database.
- Read and Write permissions for the public folder.
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