'Insufficient user rights to modify field : Closed' when trying to update the Resolution or Description fields of a CSR
说明
After the upgrading to Stat 6.1.0 - Hf-C, in the Web client only, the message “Insufficient user rights to modify field : Closed” appears, when you try to update the Resolution or Description fields of a CSR.
原因
Missing user privilege
解决办法
Assign the user right 'CSR closed Date-Change' to the user
