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'Insufficient user rights to modify field : Closed' when trying to update the Resolution or Description fields of a CSR
설명
After the upgrading to Stat 6.1.0 - Hf-C, in the Web client only, the message “Insufficient user rights to modify field : Closed” appears, when you try to update the Resolution or Description fields of a CSR.
원인
Missing user privilege
해결 방안
Assign the user right 'CSR closed Date-Change' to the user
