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Title
Backup job fails with Error message: "The operation has timed out". -
Description
Backup job fails with “An internal error occurred during execution, please contact Vizioncore support if error persists. Error message: The operation has timed out“.
This issue can persist in both vRanger Pro DPP 4.2.3-15522 and 4.5.0-15937.
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Cause
Example: Putty to ESX host works but authentication takes about 40-50 sec or longer than normal or expected.
Misconfiguration of or removed Primary DNS server can cause this kind of slowness.
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Resolution
On the ESX server where the vm lives the primary DNS server was set to a DNS server that no longer existed in environment.
To correct point the ESX server to a new or existing primary DNS server.