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Displaying 1-25 of 2204
Backup failing with , "Backup task initialization failed for VMName, reason: Error in line 1 position 617. 'Element' 'UpdatedBy' from namespace 'http://schemas.datacontract.org/2004/07/Vizioncore.Inventory.Vmware.Factory.QueryObjects' is not expected. Expecting element 'SubProfileIds'." (233889)

Backup failing with , "Backup task initialization failed for VMName, reason: Error in line 1 position 617. 'Element' 'UpdatedBy' from namespace 'http://schemas.datacontract.org/2004/07/Vizioncore. Inventory.Vmware.Factory.QueryObjects' is not expected. ...

Product(s): vRanger
Last Updated On: 10/20/2017
(0 Ratings) 10 views
Backup to NetVault Smart Disk fails with: "RETRY timedout operation timed out" (84524)

It is observed that a Backup to NetVault Smart Disk Repository location, fails with "Error Message: RETRY timedout operation timed out [at xtimedwait:416]". During the backup runs, the repository became full and there is no available free space. or. ...

Product(s): vRanger
Last Updated On: 10/19/2017
(0 Ratings) 2175 views
How do I check the version of my vRanger Virtual Appliance from the Command Line? (233808)

When logged into vRanger Virtual Appliance from the command line you desire to check the version that it is running. To check the version of your virtual appliance. Login to the virtual appliance. At the prompt, enter the command: cat /etc/vzvaversion.

Product(s): vRanger
Last Updated On: 10/18/2017
(0 Ratings) 3 views
Restore fails with Error: API Call failed with message: A specified parameter was not correct: config.vmProfile (231617)

While restoring a Virtual Machine to vSphere 6.5 environment, it usually fails with below error if there is no KMS (Key Management Server) configured. [2017-07-26 12:01:28.270]: ---. 2017 ...

Product(s): vRanger
Last Updated On: 8/7/2017
(0 Ratings) 10 views
API call failed: There are currently 2 usable fault domains. The operation requires 1 more usable fault domains. (226149)

Backups fail with API call failed: There are currently two usable fault domains. The operation requires one more usable fault domains. We can see in vSphere Client this same error code. This problem will occur if our vSAN Cluster goes down to two nodes or lower. ...

Product(s): vRanger
Last Updated On: 8/3/2017
(0 Ratings) 5 views
Virtual Appliance for Backup (video) (93538)

A new feature of vRanger 5.4 is using a Virtual Appliance for backup. This Video Knowledge Base article illustrates how to deploy and configure the Virtual Appliance for backup. Launch vRanger; Select Tools | Virtual Appliance ...

Product(s): vRanger
Last Updated On: 8/3/2017
(0 Ratings) 4172 views
vRanger Quest RDA integration (116573)

The Quest DR Series disk-based data protection appliances optimize storage utilization and reduce network bandwidth requirements with in-line deduplication, compression, and deduplicated replication. The Quest DR Series supports CIFS, NFS, and RDA protocols. ...

Product(s): vRanger
Last Updated On: 7/13/2017
(0 Ratings) 2984 views
Windows SMBv1 vulnerability (230141)

Due to Windows SMB vulnerability we would like to remove access to SMBv1. Ports 139 and 445 are open on all vRanger Appliances SMBv1 is the minimum protocol supported for file sharing. vRanger Backup & Replication ...

Product(s): vRanger
Last Updated On: 7/6/2017
(0 Ratings) 13 views
Linux FLR fails with error "Timed out waiting for stream pattern" (231047)

When doing a File Level Restore (FLR) of a Linux server, we receive the message: "Timed out waiting for stream pattern". The server is a Linux with more than 1 disk attached. Logical Volume Management (LVM) is enabled and used. ...

Product(s): vRanger
Last Updated On: 7/5/2017
(0 Ratings) 9 views
Process of pre-seeding replication jobs (140729)

Ranger replication is intended to replicate changes from a source VM to a remote target. It is often not practical to perform the first replication pass (which sends the full VM) to a remote site over a WAN link. You may use vRanger ...

Product(s): vRanger
Last Updated On: 6/23/2017
(0 Ratings) 2151 views
Replication failing with Error : 2319 RETRY timedout operation timed out [at timeout_thread:470] (230754)

initial replication of virtual machine is successful but subsequent passes fail with Error : 2319 RETRY timedout operation timed out [at timeout_thread: 470] This issue is currently being investigated by our Development team, however part of the issues seems to be caused by 256 ...

Product(s): vRanger
Last Updated On: 6/23/2017
(1 Ratings) 20 views
vRanger 7.6 Customer Notification (230753)

If you are using a version of vRanger prior to v7.6, you are not affected. If you are using vRanger 7.6 replication you could encounter the following issues: Error: Disk backup failed: The process cannot access the file 'C:\Program ...

Product(s): vRanger
Last Updated On: 6/23/2017
(0 Ratings) 68 views
Repo Clean: Save points not being removed from Repository. (134798)

Repository storing excess save points. Job may have been ran manually therefore not allowing the retention policy to be implemented. Download attached file and remove .txt extention/change file type to ps1. 1) Insert file into repository. 2) Run PowerShell as administrator. ...

Product(s): vRanger
Last Updated On: 6/13/2017
(0 Ratings) 44 views
Reposync: Retention policy not being enforced, Save-points not being removed from repository. (134692)

Repository contains more save points than what is shown in view within vRanger My Repositories. Job may have been run manually therefore not allowing the retention policy to be implemented. Please download attached ...

Product(s): vRanger
Last Updated On: 6/13/2017
(0 Ratings) 1502 views
Roll back to 7.5.1 from 7.6.0 (230279)

There is need to downgrade vRanger installation. Note SQL server\instance, vRanger DB is attached to, under Tool menu | Options | Database. Uninstall Ranger 7.6.0. When prompted, DO NOT include DB. We need to preserve it. ...

Product(s): vRanger
Last Updated On: 6/9/2017
(0 Ratings) 105 views
cannot configure replication job for ESXi 6.5 hardware version 13 (230278)

When trying to configure replication job for ESXi 6.5 virtual machines running hardware version 13 the target selection screen is blank. This is a known issue Development is working to fix To work around this issue you need ...

Product(s): vRanger
Last Updated On: 6/9/2017
(0 Ratings) 99 views
Replication failing with Error: 2319 - RETRY timeout operation timed out [at timeout_thread:470] (230096)

Initial replication completes, but subsequent replications fail with "Error: 2319 - RETRY timeout operation timed out [at timeout_thread:470]" This appears to be a matter of requiring more resources on the Virtual Appliances (VAs) involved in the replication. ...

Product(s): vRanger
Last Updated On: 6/5/2017
(1 Ratings) 42 views
Manual uninstall of vRanger (77151)

vRanger uninstaller fails to uninstall vRanger. vRanger uninstaller is ran based on what is in the registry. If the registry has inaccurate information, it can cause the vRanger uninstaller to not work properly. 1. Open the Command ...

Product(s): vRanger
Last Updated On: 5/24/2017
(1 Ratings) 7776 views
Upgrade to 7.6 fails with Error in package Visual C++ 10.0 Runtime (229642)

Installation or Upgrade to vRanger 7.6 fails with error: Error Message: Error in package Visual C++ 10.0 Runtime: Error when running package Visual C++ 10.0 Runtime. Error code: 0x800713EC. More Details in the LOG: Installing: Visual C++ 10.0 Runtime. ...

Product(s): vRanger
Last Updated On: 5/24/2017
(0 Ratings) 267 views
Permissions for ESXi 5.5+ with vRanger 7.3+ (187890)

The following is a list of the minimum permissions needed for vRanger 7.3+ to successfully execute all of its features within an ESXi 5.5+ environment. If a situation presents itself where an account is needed to be created for ...

Product(s): vRanger
Last Updated On: 5/23/2017
(1 Ratings) 1561 views
After upgrade to vRanger 7.x GUI cannot connect to service (215586)

vRanger 7.5.1 Service could not connect when Installing or Upgrading in a Windows 2008/2008R2 Server. When running the Service Debug: cd C:\"Program Files"\Dell\vRanger; .\Vizioncore.vRanger.Service.exe DEBUG. or ...

Product(s): vRanger
Last Updated On: 5/19/2017
(8 Ratings) 1464 views
Upgrade to vRanger 7.6 from 7.x version of vRanger (229564)

Following is basic information regarding upgrading to vRanger 7.6 from a 7.x version of vRanger. For more detailed information please download and review the vRanger 7.6 Installation and Upgrade Guide and the User Guide ...

Product(s): vRanger
Last Updated On: 5/19/2017
(0 Ratings) 750 views
Could not load file or assembly 'Vizioncore.vRanger.FLR.dll' after installing or upgrading to vRanger 7.6 (229319)

vRanger interface cannot open after an upgrade of the application. Additionally, File level restore service won't start and the following error is logged in the interface preventing it from opening: FileNotFoundException. Could ...

Product(s): vRanger
Last Updated On: 5/19/2017
(0 Ratings) 213 views
After upgrade to 7.x backups are failing with 2760 SAN/HOT ADD transport unavailable (126876)

vRanger is running on a Physical server which is has the VMFS volumes presented correctly. Prior to 7.x SAN mode backups completed successfully and they now fail with 2760 SAN Transport unavailable. This also applies ...

Product(s): vRanger
Last Updated On: 5/18/2017
(2 Ratings) 4763 views
Error: 2786 - Unable to perform rename operation in repository. Please ensure permissions are correct (227621)

Backup fails. Following lines are seen in the Task log: [timestamp]: Test connection to repository <repo name> starting... [timestamp]: Error: 2786 - Unable to perform rename operation in repository. Please ensure permissions ...

Product(s): vRanger
Last Updated On: 5/18/2017
(0 Ratings) 44 views