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Displaying 1-25 of 2200
Process of pre-seeding replication jobs (140729)

Ranger replication is intended to replicate changes from a source VM to a remote target. It is often not practical to perform the first replication pass (which sends the full VM) to a remote site over a WAN link. You may use vRanger ...

Product(s): vRanger
Last Updated On: 6/23/2017
(0 Ratings) 2151 views
Replication failing with Error : 2319 RETRY timedout operation timed out [at timeout_thread:470] (230754)

initial replication of virtual machine is successful but subsequent passes fail with Error : 2319 RETRY timedout operation timed out [at timeout_thread: 470] This issue is currently being investigated by our Development team, however part of the issues seems to be caused by 256 ...

Product(s): vRanger
Last Updated On: 6/23/2017
(1 Ratings) 20 views
vRanger 7.6 Customer Notification (230753)

If you are using a version of vRanger prior to v7.6, you are not affected. If you are using vRanger 7.6 replication you could encounter the following issues: Error: Disk backup failed: The process cannot access the file 'C:\Program ...

Product(s): vRanger
Last Updated On: 6/23/2017
(0 Ratings) 68 views
Repo Clean: Save points not being removed from Repository. (134798)

Repository storing excess save points. Job may have been ran manually therefore not allowing the retention policy to be implemented. Download attached file and remove .txt extention/change file type to ps1. 1) Insert file into repository. 2) Run PowerShell as administrator. ...

Product(s): vRanger
Last Updated On: 6/13/2017
(0 Ratings) 44 views
Reposync: Retention policy not being enforced, Save-points not being removed from repository. (134692)

Repository contains more save points than what is shown in view within vRanger My Repositories. Job may have been run manually therefore not allowing the retention policy to be implemented. Please download attached ...

Product(s): vRanger
Last Updated On: 6/13/2017
(0 Ratings) 1502 views
Roll back to 7.5.1 from 7.6.0 (230279)

There is need to downgrade vRanger installation. Note SQL server\instance, vRanger DB is attached to, under Tool menu | Options | Database. Uninstall Ranger 7.6.0. When prompted, DO NOT include DB. We need to preserve it. ...

Product(s): vRanger
Last Updated On: 6/9/2017
(0 Ratings) 105 views
cannot configure replication job for ESXi 6.5 hardware version 13 (230278)

When trying to configure replication job for ESXi 6.5 virtual machines running hardware version 13 the target selection screen is blank. This is a known issue Development is working to fix To work around this issue you need ...

Product(s): vRanger
Last Updated On: 6/9/2017
(0 Ratings) 99 views
Replication failing with Error: 2319 - RETRY timeout operation timed out [at timeout_thread:470] (230096)

Initial replication completes, but subsequent replications fail with "Error: 2319 - RETRY timeout operation timed out [at timeout_thread:470]" This appears to be a matter of requiring more resources on the Virtual Appliances (VAs) involved in the replication. ...

Product(s): vRanger
Last Updated On: 6/5/2017
(1 Ratings) 42 views
Manual uninstall of vRanger (77151)

vRanger uninstaller fails to uninstall vRanger. vRanger uninstaller is ran based on what is in the registry. If the registry has inaccurate information, it can cause the vRanger uninstaller to not work properly. 1. Open the Command ...

Product(s): vRanger
Last Updated On: 5/24/2017
(1 Ratings) 7776 views
Upgrade to 7.6 fails with Error in package Visual C++ 10.0 Runtime (229642)

Installation or Upgrade to vRanger 7.6 fails with error: Error Message: Error in package Visual C++ 10.0 Runtime: Error when running package Visual C++ 10.0 Runtime. Error code: 0x800713EC. More Details in the LOG: Installing: Visual C++ 10.0 Runtime. ...

Product(s): vRanger
Last Updated On: 5/24/2017
(0 Ratings) 267 views
Permissions for ESXi 5.5+ with vRanger 7.3+ (187890)

The following is a list of the minimum permissions needed for vRanger 7.3+ to successfully execute all of its features within an ESXi 5.5+ environment. If a situation presents itself where an account is needed to be created for ...

Product(s): vRanger
Last Updated On: 5/23/2017
(1 Ratings) 1561 views
After upgrade to vRanger 7.x GUI cannot connect to service (215586)

vRanger 7.5.1 Service could not connect when Installing or Upgrading in a Windows 2008/2008R2 Server. When running the Service Debug: cd C:\"Program Files"\Dell\vRanger; .\Vizioncore.vRanger.Service.exe DEBUG. or ...

Product(s): vRanger
Last Updated On: 5/19/2017
(8 Ratings) 1464 views
Upgrade to vRanger 7.6 from 7.x version of vRanger (229564)

Following is basic information regarding upgrading to vRanger 7.6 from a 7.x version of vRanger. For more detailed information please download and review the vRanger 7.6 Installation and Upgrade Guide and the User Guide ...

Product(s): vRanger
Last Updated On: 5/19/2017
(0 Ratings) 750 views
Could not load file or assembly 'Vizioncore.vRanger.FLR.dll' after installing or upgrading to vRanger 7.6 (229319)

vRanger interface cannot open after an upgrade of the application. Additionally, File level restore service won't start and the following error is logged in the interface preventing it from opening: FileNotFoundException. Could ...

Product(s): vRanger
Last Updated On: 5/19/2017
(0 Ratings) 213 views
After upgrade to 7.x backups are failing with 2760 SAN/HOT ADD transport unavailable (126876)

vRanger is running on a Physical server which is has the VMFS volumes presented correctly. Prior to 7.x SAN mode backups completed successfully and they now fail with 2760 SAN Transport unavailable. This also applies ...

Product(s): vRanger
Last Updated On: 5/18/2017
(2 Ratings) 4763 views
Error: 2786 - Unable to perform rename operation in repository. Please ensure permissions are correct (227621)

Backup fails. Following lines are seen in the Task log: [timestamp]: Test connection to repository <repo name> starting... [timestamp]: Error: 2786 - Unable to perform rename operation in repository. Please ensure permissions ...

Product(s): vRanger
Last Updated On: 5/18/2017
(0 Ratings) 44 views
Catalog database exceeding 4 GB limit. (180394)

When performing a backup with cataloging the following error is observed: Could not allocate space for object 'dbo.stageImportData' in database 'Catalog' because the 'PRIMARY' filegroup is full. Create disk space by deleting ...

Product(s): vRanger
Last Updated On: 5/18/2017
(0 Ratings) 1290 views
Could not connect to service. Key not valid for use in specified state (94248)

Ranger GUI does not open after application upgrade or DB migration. Error thrown is "Could not connect to service". There are additional details under Windows Event Viewer | Application and Services Logs | vRanger Service. ...

Product(s): vRanger
Last Updated On: 5/18/2017
(0 Ratings) 2617 views
Restore from RDA replication repository (146378)

When attempting to add a replica RDA repository to vRanger in the event of a parent site failure, vRanger identifies it as a replica and will relink it back to the parent and restore the parent if the parent was also removed. Identified as product defect. ...

Product(s): vRanger
Last Updated On: 5/17/2017
(0 Ratings) 1479 views
What's New in vRanger 7.0 (Video) (116569)

What's new in vRanger 7.0? vRanger 7.0 includes a variety of new features. New Features that are now in vRanger 7.0: Hyper-v Server 2012 Agentless Backup Support; VMware vSphere 5.5 Support; Windows Server 2012 R2 ...

Product(s): vRanger
Last Updated On: 4/28/2017
(0 Ratings) 2066 views
End of Life, end of support, support policies (146931)

Product(s): vRanger
Last Updated On: 4/28/2017
(0 Ratings) 739 views
ABM options in vRanger 7 (Video) (116572)

Enable Active Block Mapping (ABM) options have been enhanced in vRanger 7.0. You can now specify additional options during Job creation. When creating a backup job, you will be presented with additional options. When ...

Product(s): vRanger
Last Updated On: 4/27/2017
(0 Ratings) 2458 views
"Operation timed out" or "Error Message: RETRY timedout operation timed out [at xtimedwait:416]" (93435)

When running a backup or replication job it may fail with the "Operation timed out" error. OR. In vRanger 6.0.1 - "Object Reference is not set to instance of an object". This issue can occur if the snapshot creation takes longer than the default 5 minutes that vRanger waits. ...

Product(s): vRanger
Last Updated On: 4/27/2017
(0 Ratings) 3672 views
Force Full Backups (video) (109596)

Since the release of vRanger 6.1, forcing a full backup on a particular day is now a possibility. This solution details the steps needed to perform this. In the Retention Policy Selection step of the Backup Wizard for an incremental backup: 1. Select your Savepoint Count. ...

Product(s): vRanger
Last Updated On: 4/27/2017
(0 Ratings) 3097 views
How to add an existing repository to a new vRanger Instance (video) (96165)

When adding a repository (any type) to vRanger that already has existing manifest data on it you will be presented with three actions: 1. Import as Read-Only 2. Import 3. Overwrite. There is existing manifest data in the repository you are adding to vRanger. ...

Product(s): vRanger
Last Updated On: 4/27/2017
(0 Ratings) 4619 views