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Displaying 1-25 of 2194
Cataloging a VM fails with "Catalog operation timed out and was aborted" (148756)

When cataloging a VM the following log entry is observed in the task log: "Catalog operation timed out and was aborted.". The catalog operation is taking some time and is reaching the default timeout value of ten minutes. Please ...

Product(s): vRanger
Last Updated On: 3/24/2017
(0 Ratings) 1942 views
Connection to HyperV host shows a red icon (146355)

It is observed that the HyperV host in vRanger inventory shows a red icon indicating that the connection is not established properly with vRanger. Agent has been successfully installed and the vRanger Physical Client service is running. ...

Product(s): vRanger
Last Updated On: 3/24/2017
(0 Ratings) 1271 views
Backups fail with "Timeout expired. The timeout period elapsed" error (118973)

Backups fail randomly with the following error: 'Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding". CAUSE #1: Contention during jobs due to configuration of the backups/environment. ...

Product(s): vRanger
Last Updated On: 3/24/2017
(1 Ratings) 5431 views
How to integrate Power Shell ISE with PSSnapin cmdlets vRanger (151245)

How to integrate Power Shell with Pssnapin cmdlets vRanger Pssnapin cmdlets vRanger needs to be integrated to Windows 2012 R2 Power Shell ISE version 4.0. Open the Windows PowerShell to do this: go to Start>Search for Programs > PowerShell ISE as administrator. ...

Product(s): vRanger
Last Updated On: 3/24/2017
(0 Ratings) 532 views
Cannot Stop the vRanger service (151018)

When attempting to stop the vRanger service the following error is observed. “Windows could not stop the vRanger Service service on the local computer. Error 1061: The Service cannot accept control messages at this time.”. Possible ...

Product(s): vRanger
Last Updated On: 3/24/2017
(0 Ratings) 6 views
vRanger backup fails with "Error: CreateSnapshot_Task failed...." (127515)

When attempting a vRanger backup it is observed that the job fails with: "Error: CreateSnapshot_Task failed. The API returned: <detail><NoPermissionFault xmlns="urn:vim25" xsi:type="NoPermission" xmlns:xsi="http://www ...

Product(s): vRanger
Last Updated On: 3/22/2017
(0 Ratings) 2318 views
Date format not fixed (123275)

Date format does not follow system's locale. Default ForceCulture value in the config file is set to en-US Workaround: Edit the file Vizioncore.vRanger. Client.Shell.exe.config: C:\Program Files\Dell\vRanger for version 7.x; C:\Program Files\Quest Software\vRanger for version 6.x. ...

Product(s): vRanger
Last Updated On: 3/22/2017
(1 Ratings) 1512 views
vRanger Physical Client Service failed to install - Reason: false (135770)

The re-installation of the vRanger physical client fails with the Error "vRanger Physical Client Service failed to install - Reason: false" The removal of a previous vRanger physical client was not completed successfully The removal ...

Product(s): vRanger
Last Updated On: 3/22/2017
(0 Ratings) 1670 views
"Operation timed out" or "Error Message: RETRY timedout operation timed out [at xtimedwait:416]" (93435)

When running a backup or replication job it may fail with the "Operation timed out" error. OR. In vRanger 6.0.1 - "Object Reference is not set to instance of an object". This issue can occur if the snapshot creation takes longer than the default 5 minutes that vRanger waits. ...

Product(s): vRanger
Last Updated On: 3/22/2017
(0 Ratings) 3336 views
add-pssnapin vRanger.API.Powershell fails (125731)

Error when trying to add the pssnapin vRanger.API.Powershell. PS C:\Users\Administrator> add-pssnapin vranger.api.powershell Add-PSSnapin : Cannot load Windows PowerShell snap-in vranger.api.powershell because ...

Product(s): vRanger
Last Updated On: 3/22/2017
(1 Ratings) 3211 views
Using Management Studio 2008 to diagnose vRanger database issues (130090)

Customer gets connection to service error after performing an in place upgrade or new installation of vranger. Customer may have used a seperate account other than the vranger service account or local admin to perform the upgrade. ...

Product(s): vRanger
Last Updated On: 3/22/2017
(0 Ratings) 1407 views
vRanger not able to license host using short domain name or FQDN (129173)

vRanger shows hosts as ESX unlicensed - large key appears to be greyed out. Inventory view shows unlicensed hosts using short names instead of FQDN. In vRanger, Tools-Options, the hosts are all checked and for Backup ...

Product(s): vRanger
Last Updated On: 3/22/2017
(0 Ratings) 4 views
Licensing vRanger - How to apply Virtual & Physical vRanger Licenses (102082)

This solution explains how to import license files to vRanger and how to manage Virtual & Physical licensing. A. Import License File. 1. In vRanger, navigate to Tools | Options | Product. 2. Click 'Add New Licence'. 3. Browse to the location of the license file. ...

Product(s): vRanger
Last Updated On: 3/9/2017
(0 Ratings) 3277 views
How to enable and collect vRanger debug Logs - (video) (76995)

How to enable and collect vRanger debug Logs for support. Version 7.0 and Newer. To enable debug logging: Persistent Service Debug. Open Program Files\Dell\vRanger\Vizioncore.vRanger.Service. exe.config file. Open with a text editor. ...

Product(s): vRanger
Last Updated On: 3/9/2017
(2 Ratings) 9035 views
Scratch Disk Size (115013)

How large do I make my scratch disk? This KB covers the sizing of the scratch disk on the vRanger Virtual Appliance (VA) https://support.quest.com/technical- documents/DOC612493. Before using the vRanger virtual appliance ...

Product(s): vRanger
Last Updated On: 2/28/2017
(0 Ratings) 2008 views
Error Message: The operation has timed out -During Backup/Replication (105846)

vRanger generates this error 5 minutes after starting the backup/replication job and the snapshot creation process has begun. There is a default timeout of 300 seconds (5 min) for vRanger to wait for confirmation of snapshot creation. ...

Product(s): vRanger
Last Updated On: 2/23/2017
(0 Ratings) 3825 views
Physical Client will not connect (110541)

Physical Client backups fail. Server shows in Inventory view with a Red dot. Removing and readding or uninstall and reinstall of the client software does not resolve the issue. This has been seen in instances where a previous backup job failed and did not exit cleanly. ...

Product(s): vRanger
Last Updated On: 2/23/2017
(1 Ratings) 2482 views
Is it possible to access account information on the vRanger Support Portal? (116928)

Is it possible to access the following information throught the vRanger support portal? Support Expiration Date. Support type on Account. License File. This information is not accessible through the vRanger support portal. To access ...

Product(s): vRanger
Last Updated On: 2/20/2017
(0 Ratings) 1431 views
vRanger Dell RDA integration (116573)

The Quest DR Series disk-based data protection appliances optimize storage utilization and reduce network bandwidth requirements with in-line deduplication, compression, and deduplicated replication. The Quest DR Series supports CIFS, NFS, and RDA protocols. ...

Product(s): vRanger
Last Updated On: 2/20/2017
(0 Ratings) 2559 views
Supported OS versions of the DD Boost with vRanger (114680)

What EMC Data Domain Boost OS versions are supported with vRanger? Compatibility assurance The DD Boost Library version must be compatible with your Data Domain system and data protection application configurations. ...

Product(s): vRanger
Last Updated On: 2/20/2017
(0 Ratings) 1872 views
Restore error 2630 can't find uuid [at restore_main:285] (110116)

Restore from a Quest DR4000 replicated NAS device repository. Fails with the following error. [2013-07-19 13:45:07.697]: Restore task using VA-based VDDK HotAdd failed: An internal error occurred during execution, please contact Quest support if the error persists. ...

Product(s): vRanger
Last Updated On: 2/20/2017
(0 Ratings) 1613 views
Collecting diagnostic information from vCenter and ESX using PowerCLI (114617)

vRanger and NetVault Backup Technical Support may require VMware Diagnostics including of which include host and VC logs, VDDK info, etc. This article provides instructions as well as a link to the VMware KB article with ...

Product(s): vRanger, NetVault Backup
Last Updated On: 2/16/2017
(0 Ratings) 2741 views
Creating a quiesced backup of a Window 2008 R2 virtual machine generates Event IDs 57 (106857)

Quiesced backups with vRanger 5.5 & Up flagging error in Windows Event Logs: "Event ID 57 NTFS Warning The system failed to flush data to the transaction log. Corruption may occur.". VMware and Microsoft reports that this ...

Product(s): vRanger
Last Updated On: 2/2/2017
(0 Ratings) 2035 views
Configuring a NFS repository on a Quest DR series storage appliance (107480)

The following are steps to configure a NFS repository on a Quest DR series storage appliance. This will require a Linux machine to complete. On the DR appliance create a new NFS/CIFS container or use an existing NFS/CIFS container. Make note of the NFS access path. ...

Product(s): DR Series, vRanger
Last Updated On: 2/2/2017
(0 Ratings) 3061 views
Setup a DR storage device as a Repository (video) (106854)

This KB article covers how to configure a Quest DR series storage device for use as a repository within vRanger. Within Ranger the DR4000 can be configured as a CIFS share, which communicates on TCP port 445. Therefore ...

Product(s): DR Series, vRanger
Last Updated On: 2/2/2017
(0 Ratings) 2362 views