When trying to create a restore job you see the following error "An internal error occured during execution, please contact Vizioncore support if the error persists. Error Message: WebServiceConnectionDTO Invalid - Unable to determine a valid type."
This issue is caused when you have a disconnected VC or host in the vRanger inventory.
Follow the steps below:
Thrid pary software Requirements
Microsoft SQL Server Management Studio Express
http://www.microsoft.com/download/en/details.aspx?id=8961
Clean up the vRanger database
1. Open SQL Managment Studio
2. Log into the vRanger SQL Instance (nameofvrangermachine\vRangerPro)
3. Click on the + next to Databases
4. Click on the + next to vRangerPro
5. Click on the + next to Tables
6. Right click on dbo.InventorySourceConnection and click on Open Table (if using Management Studio for 2008, select "Edit top 200 Rows")
7. Find the disconnected VC/host under the Address field
8. Scroll to the right and change the False under the IsDeleted field to True and hit Enter
9. Repet the previous steps for every disconnected VC or host
10. Close SQL Managment
Restart vRanger, Try to create the restore job again
1. Stop the vRanger services
a. Stop vRanger API Service first
b. Stop vRanger FLR Service second
c. Stop vRanger Service
2. Start the vRanger services third
a. Start vRanger Service first
b. Start vRanger FLR Service second
c. Start vRanger API Service third
3. Start vRanger
4. Try to create a restore job again
