vRangerPro 4 DPP Basic Troubleshooting steps
Restart the vRangerPro Services
1. stop the vRanger FLR and API services
2. restart the vRanger Pro service
3. start the vRanger API service
4. start the vRanger FLR service
Refresh the Inventory
1. At the My Inventory screen, click the refresh button
Check VM Tools on the VM
1. Make sure VM Tools is current and installed
2. Check to see if the VM Tools Filesystem Sync and Volume Shadow Copy Services Support drivers are installed (via Control Panel -> Add/Remove Programs)
3. Restart the VM Tools service
Check Snapshot Manager for the VM on the ESX host
1. Commit any open snapshots
2. Create, then commit back a manual snapshot
Restart the vCenter Service
Restart the ESX Services
1. Open an SSH session to the ESX host and login as root
2. Run the following commands:
Reboot the VM
