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Backup/replication fails 2760 - FATAL vix_cant_open_detail (You do not have access rights to this file) [at vddkd_open_internal:544] [at vix_open:341] (4036998)

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• Title

  Backup/replication fails 2760 - FATAL vix_cant_open_detail (You do not have access rights to this file) [at vddkd_open_internal:544] [at vix_open:341]

• Description

  Ranger 7.1.0 on phys server. VC with 3 ESX 5.5. 2 Ranger VAs deployed. One ESX host has no VA associated.

  Ranger VA looks good: DNS config is ok, ping works. 

  Changed transport to Ranger server. Failure.

  Everything looks good. We restarted VMware VirtualCenter Server. Job works on Ranger server.

  Switched back to VA, failure in any mode. Can't open Console. It displays "unable to connect to the mks: connection terminated by server".

  Confirmed that Console does not open to other VMs. Even if Client is connected directly to ESX host.

• Cause

  That is apparently a VMware issue, described on their site: https://communities.vmware.com/thread/462311

• Resolution

  There are few solutions described in the post above.  But esx host reboot resolves as well.

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Product(s):

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Topic(s):

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Article History:

Created on: 4/14/2015
Last Update on: 5/7/2023

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