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Failed to connect to service when upgrading to vRanger 7.3
Description
After an upgrade from 7.2.1 to 7.3, vRanger fails to connect to the service.
Event logs show "vRanger Backup & Replication encountered an error during startup. The exact error message was: Could not find stored procedure 'vz_CredentialSelectByCredentialId'.
Resolution
Ensure that you are logged into the server using the credentials who have installed vRanger/Created the vRanger Database/Running the vRanger services.
Run a repair of the software from programs and features.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
vRanger
7.3
Topic(s):
Troubleshooting
Article History:
Created on: 3/15/2016 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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