Backup tasks are hung at 24%.
Looking at the log details for the backup task, the disk is hot-add mounted and the backup task is at the beginning of backing up the vmdk
If the Virtual Disk service is unable to enumerate the hot-added disks for backup, vRanger will be unable to access the mounted disks.
To check if the problem is caused by Virtual Disk service, open Windows Disk Management. If the Windows Disk Management screen is hung at "Connecting to Virtual Disk service" and the screen does not show the local and mounted disks, there is a problem with the Virtual Disk service.
To resolve: Reboot the computer
If the issue occurs again within a few days, there is a problem with the operating system and vRanger should be reinstalled/migrated to another computer.