Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Error Upgrading to UCD 8.6.3.180 with Error code -2146824582 "Provider cannot be found"
Description
When attempting to upgrade UCD to version 8.6.3.180, users may get an error during the first few steps.
Could not connect to SQL Server specified. Error Code: -2148624582 Message: Unknown error 0x800A0E7A Source: ADODB.Connection Error Description: Provider cannot be found. It may not be properly installed.
Sign In Required
You need to be signed in and under a current maintenance contract to view premium knowledge articles.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.