Storage Groups all show 0 mb after upgrade from Spotlight on Exchange 5.8 to Spotlight on Messaging 7.x
The following error can appear when attempting to view drill downs of the storage groups in the Spotlight on Messaging Diagnostic Console:
In the "Storage Group Users And Mailboxes" it reports the error "List index out of bounds (10) "
Full details below:
Message:
An internal error occurred while processing data. Please report the details to Quest Software.
Details:
Datasource: <<ServerName>>
Datasource type: DataSourceSOM
Handler: TableResultsUpdated
Table: SGData
Exception:
List index out of bounds (10)
Permissions required for the logged on user running Spotlight, needs to be a member of the "Exchange Recipient Administrators" group.
This was not the case with the previous version of Spotlight on Exchange, which pulled the info from the Exchange server as the service account.
Add the service account to the "Exchange Recipient Administrators" group and reconnect to the server showing 0 mb for the Storage groups.
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