-
Title
On what platform can I install Unified Communications Diagnostics 8.2? -
Description
- On what platform can I install Unified Communications Diagnostics 8.2?
-
Resolution
Platform
Processor x86 or x64, running at a minimum speed of 2 GHz
Memory
8 GB
Hard Disk Space
300 MB on system drive for application.
Historical reporting database requires additional space.
For more information, see the Unified Communications Diagnostics Deployment Guide.
Operating System
One of the following:
- Microsoft Windows Server 2008 Service Pack 2 or later (32 bit or 64 bit)
- Microsoft Windows Server 2008 R2 (64 bit)
- Microsoft Windows 7 Service Pack 1 or later (32 bit or 64 bit)
- Microsoft Windows 8 (32 bit or 64 bit)
- Microsoft Windows 8.1 (32 bit or 64 bit)
- Microsoft Windows Server 2012 (64 bit)
- Microsoft Windows Server 2012 R2 (64 bit)
- Microsoft Windows 8.1 with update (32 bit or 64 bit)
- Microsoft Windows Server 2012 R2 with update (64bit)
Database
One of the following:
- Microsoft SQL Server 2005 Service Pack 4 or later
- Microsoft SQL Server 2005 Express Edition Service Pack 4 or later
- Microsoft SQL Server 2008 Service Pack 3 or later
- Microsoft SQL Server 2008 Express Edition Service Pack 3 or later
- Microsoft SQL Server 2008 R2 Service Pack 1 or later
- Microsoft SQL Server 2008 R2 Express Edition
- Microsoft SQL Server 2012
- Microsoft SQL Server 2012 Express Edition
- Microsoft SQL Server 2012 Service Pack 1 or later
- Microsoft SQL Server 2012 Express Edition Service Pack 1 or later
- Microsoft SQL Server 2014
- Microsoft SQL Server 2014 Express Edition
NOTE: If you are installing the database on a remote computer, ensure remote connections are enabled on the SQL server and you have sufficient permissions to create/modify the database.
Diagnostic Services (Health Tests) for all Environments
The following software is required for diagnostic services (health tests) to run on any environment:
· Microsoft .NET Framework 3.5
· Microsoft .NET Framework 4.0 or later
· Microsoft XML Core Services (MSXML) 6.0
· Microsoft Data Access Components (MDAC) 2.8
NOTE: MDAC 2.8 comes with your operating system. If MDAC is uninstalled, UC Diagnostics will not run.
Diagnostic Services (Health Tests) for Exchange 2000/2003
Exchange System Manager (ESM) 2003 Service Pack 1 or later
Diagnostic Services (Health Tests) for Exchange 2007
· Exchange Management Console (EMC) 2007 Service Pack 1 and Update Rollup 1 or later
NOTE: If your organization contains both Exchange 2007 servers and Exchange 2000/2003 servers, you must install ESM and EMC. (MAPI & CDO is not required.) If your organization contains Exchange 2007 servers and Exchange 2010 servers, you must install EMC 2007 Service Pack 2 or later.
The Exchange Management Tools version installed on your UC Diagnostics computer must match the Exchange version installed on your Exchange server. For example, if you have Exchange 2007 Service Pack 2 installed on your Exchange server, Exchange Management Console 2007 Service Pack 2 must be installed on your UC Diagnostics computer.
· Exchange Server MAPI Client and Collaborative Data Objects (MAPI CDO) 1.2.1 (Build 6.5.8309.0 or later)
Microsoft Outlook should not be installed on the same computer on which MAPI & CDO is installed. For more information, see the following Microsoft knowledgebase article http://support.microsoft.com/kb/266418.
Diagnostic Services (Health Tests) for Exchange 2010
· Microsoft PowerShell 2.0 or later
· MAPI Client and Collaborative Data Objects (MAPI & CDO) 1.2.1 (version 6.5.8309.0 or later). You can download the newer version of MAPI & CDO here:http://www.microsoft.com/en-ca/download/details.aspx?id=36771.
Diagnostic Services (Health Tests) for Exchange 2013
· Microsoft PowerShell 2.0 or later
· MAPI Client and Collaborative Data Objects (MAPI & CDO) 1.2.1 (version 6.5.8309.0 or later)
Diagnostic Services (Health Tests) for BlackBerry
· Exchange System Manager (ESM) 2003 Service Pack 1 or later
- OR -
· MAPI Client and Collaborative Data Objects (MAPI CDO) 1.2.1 (version 6.5.8309.0 or later)
Diagnostic Services (Health Tests) for Lync
Microsoft PowerShell 2.0 or later
Diagnostic Services (Health Tests) for Skype for Business Microsoft PowerShell 2.0 or later Diagnostic Console for all Environments
MSXML 6.0
Microsoft .NET Framework 3.5
Microsoft .NET Framework 4.0 or later
Diagnostic Console for Exchange 2000/2003
ESM 2003 Service Pack 1 or later
Common Files for Internet Information Services (IIS)
Diagnostic Console for Exchange 2007
EMC 2007 Service Pack 1 or later
Diagnostic Console for Exchange 2010
Microsoft PowerShell 2.0 or later
Diagnostic Console for Exchange 2013
Microsoft PowerShell 2.0 or later
Diagnostic Console for Lync 2013/Skype for Business 2015
Microsoft PowerShell 2.0 or later
Web Reports
IIS 6.0 with the following enabled:
· Common Files
· World Wide Web Services
· ASP
· ASP.NET
-OR-
IIS 7.0 or later with the following enabled:
· World Wide Web Services (IIS)
· Application Development Features: ASP; ASP.NET; Server-Side Includes
· Security: Windows Authentication
-OR-
IIS 8.0 with the following enabled:
· World Wide Web Services (IIS)
· Application Development Features: ASP; ASP.NET 3.5; Server-Side Includes
· Security: Windows Authentication
NOTES:
- If you are using Microsoft Windows 7, enable Default Documents and Static Content in IIS. If these IIS features are not enabled, Web Reports will not display.
- If you are installing Web Reports on a remote computer, you must use SQL Authentication.
For viewing Web Reports, you need: Internet Explorer 8.0 or later
Permissions
Local Windows Administrator privileges are required on the computer where the product is installed. For more detailed permissions for operating UCCS - Diagnostics, see the Unified Communications Command Suite - Diagnostics Deployment Guide