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Title
Error: "Failed to retreive perfomance counter Process\% Processor Time(BlackBerryAgent)" -
Description
When Running a BlackBerry Server Health Test one or more BES servers fail with the error:
"Failed to retreive perfomance counter Process\% Processor Time(BlackBerryAgent)"
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Cause
This Can Fail if the BlackBerry Agent is not running the the failing BES Server. This May happen if this is a new BES Server which does not currently have users configured on it.
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Resolution
Determine Why the BlackBerry Agent is not running on the BES Server. If no users have yet been configured set the BES Server to Maintenace Mode until users are configured and the BlackBerry Agent is running.