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Title
Errors in test results for Blackberry server health test against standy BlackBerry server -
Description
If the BlackBerry server health test runs on a standby BlackBerry Enterprise Server (BES) in a high availability configuration, the test results show errors for BlackBerry services that are not running -
Resolution
STATUS
This is a known issue (TFS# 161453) and is waiting to be fixed in a future release of Spotlight on Messaging.
WORKAROUND
Perform the BlackBerry server health test on the primary BlackBerry server only, or run a separate BlackBerry server health test on the standby BlackBerry server with the affected service counters set to 'informational'.
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Defect ID
TF00161453