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Title
I am trying to apply a license file with a .DLV extension to Unified Communication Command Suite 8.0.1 and I get the error invalid License. -
Description
I am trying to apply a license file with a .DLV extension to Unified Communication Command Suite 8.0.1 and I get the error invalid License. -
Cause
Quest is switching to a new Quest license type (.dlv) and will be emailing your new license file to you. They can only be applied to 8.1 and newer. -
Resolution
Quest is switching to a new Quest license type (.dlv) and will be emailing your new license file to you.Existing customersIf you are an existing customer, you will already have an .asc license file installed. When you upgrade UCCS - Diagnostics, the legacy .asc license will continue to work.When you receive the new license, use the following procedure to activate it.To activate a purchased commercial license1. On home page of the Unified Communications Command Suite - Diagnostics management console, select the Plug-In Information tab.2. Select one plug-in on the list, right-click and select Update License.3. Select the purchased commercial license (xxxxxxx.dlv) to activate.-OR -1. On UCCS - Diagnostics diagnostic console, click Help and select About Spotlight on the menu.2. Select the Installed Products tab and click View/change product license.-OR -1. Select the Spotlight Modules tab, select a UCCS - Diagnostics plug-in and click View/change license.2. Click the Update license.3. Select the purchased commercial license (xxxxxxx.dlv) to activate.Repeat these steps on each computer on which you have the UCCS - Diagnostics console installed.New customersTypically, when you install UCCS - Diagnostics, a trial license is automatically activated. In some cases, you might extend the trial with another trial license (.dlv file). When you later obtain a purchased license, you can install the commercial license (.dlv file) over the trial license. You can install or update a license from either the management console or from the diagnostic console.To activate a trial license1. On the home page of the Unified Communications Command Suite - Diagnostics management console, select the Plug-In Information tab.2. Select the UCCS - Diagnostics plug-in on the list, right-click and select Update License.3. Select the new trial license (xxxxxxx.dlv) to activate.- OR -1. On Unified Communications Command Suite - Diagnostics diagnostic console, click Help and select About Spotlight on the menu.2. Select the Installed Products tab and click View/change product license.- OR -1. Select the Spotlight Modules tab, select the UCCS - Diagnostics plug-in and click View/change license.2. Click Update license.3. Select the new trial license (xxxxxxx.dlv) to activate.Repeat these steps on each computer on which you have the UCCS - Diagnostics console installed.To activate a purchased commercial license1. On home page of the Unified Communications Command Suite - Diagnostics management console, select the Plug-In Information tab.2. Select one plug-in on the list, right-click and select Update License.3. Select the purchased commercial license (xxxxxxx.dlv) to activate.-OR -1. On UCCS - Diagnostics diagnostic console, click Help and select About Spotlight on the menu.2. Select the Installed Products tab and click View/change product license.-OR -1. Select the Spotlight Modules tab, select a UCCS - Diagnostics plug-in and click View/change license.2. Click the Update license.3. Select the purchased commercial license (xxxxxxx.dlv) to activate.Repeat these steps on each computer on which you have the UCCS - Diagnostics console installed.