Chat now with support
Chat with Support

StoragePoint 6.3 - EMC DataDomain Adapter Guide

Problem: Receiving errors on storage or retrieval of externalized content.

Wherever possible, StoragePoint surfaces error messages returned by the adapter either directly to the user or within the SharePoint ULS logs.  You should refer to your storage platform/provider documentation for resolution to errors logged by the adapter.

Problem: Retention isn't Reflected

The retention period can be configured on the StoragePoint endpoint screen without detecting whether the DataDomain share actually has a retention setting in place. In some cases, the BLOB on the endpoint can be deleted during Unused BLOB Cleanup if the retention isn't also manually enabled on the DataDomain share.

Problem: Synchronization Actions are Not Updated

When a CIFS shared Directory Path is disabled or deleted from Data Domain, it takes some time to be reflected in StoragePoint. StoragePoint can continue externalizing, recalling or migrating content during this period of time. Testing indicated the average time to reflect a deny message to the endpoint is from 10 to 20 minutes. After this time, the correct access denied messages will be shown in the logs.

To prevent lost data, add a second endpoint to the profile, move content of the DataDomain share by bulk migration timer job, then remove the DataDomain endpoint from the profile.

About Us

Quest creates software solutions that make the benefits of new technology real in an increasingly complex IT landscape. From database and systems management, to Active Directory and Office 365 management, and cyber security resilience, Quest helps customers solve their next IT challenge now. Around the globe, more than 130,000 companies and 95% of the Fortune 500 count on Quest to deliver proactive management and monitoring for the next enterprise initiative, find the next solution for complex Microsoft challenges and stay ahead of the next threat. Quest Software. Where next meets now. For more information, visit

Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating