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If it is not currently displayed, go to the Add Query menu and add the query that you want to use as the template for the new query to the CSR Console. |
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Click the Query Settings button on the query tool bar located in the top right corner of the query. This opens the Query Settings Wizard for that query. |
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Navigate to the Template tab and click Save & Finish, or to delete the query, click the Delete button. Deleting a query removes it from the list of available queries in the CSR Console for all users. |
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Click Query Settings on the tool bar located in the top right corner of the query. This opens the Query Settings Wizard for that query. |
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In the Available Columns field, click each column you want displayed in the query. Hold down the <Ctrl> or <Shift> keys to make multiple selections. Then click Show to add these columns to the list of visible columns. |
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To change the order in which columns are displayed in the query, select the column you want displayed first and click Move Up until it is at the top of the list, and so on for the remaining columns until they are in the order you want. |
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You can apply as many filters to a query as you want. In this case, the multiple filters work in conjunction based on AND logic. For example, you define two filters, one that says the value in the CSR Type column must equal In Development, and another filter that says the # of Objects must be greater than 10. When searching the Stat Repository, the query returns only CSRs that are type In Development and are associated with more than 10 objects. |
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You can define an extended filter based on OR logic. This is done by selecting multiple values, either by holding down <Ctrl> or <Shift> keys or, in the case of numeric values, by specifying a number, clicking the + button next to the Value(s) field, and specifying an additional number. For example, you want a CSR query to return only CSRs that are associated with exactly 5 or 10 objects. To do this you would select the column # of Objects, the operator equals, and in the Value(s) field enter then number 5. Then you would click the + button and in the next Value field enter the number 10. |
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Select the Operator function you want. Then, depending on the column and operator, specify or select a value in the Value(s) field. To define an extended filter, select a value, click the Add Filter button beside the Values(s) field, and then repeat the steps with additional values. |
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When finished, click Finish to save your changes and close the Query Settings Wizard, or click Sort Order |
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Select the column(s) you want to sort in the Available Columns field. Hold down the <Ctrl> or <Shift> keys to make multiple selections. |
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Click the Export button on the query’s toolbar located in the top right corner of the query. This opens the Export Settings window for that query. |
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