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Stat 7.0 - Web User Guide

Table of Contents

Opening Stat Web

CAUTION: Connecting as two different users from the same browser (e.g., in separate windows) will cause the second browser window to cancel the first browser's login session. Similarly, if you use a single browser to connect to two different installations

Exiting Stat Web Changing your password The About Stat Window

Creating and deleting queries Filtering queries Sorting queries Exporting queries Using pages

Finding CSRs Viewing CSRs

Table 1. CSR fields Field Description Table 1. CSR fields Field Description

To add a customer:

Table 1. CSR fields Field Description

Setting the current tab as the default Exporting Filtering CSR information Closing CSRs

CAUTION: For users running Stat® Web in a web browser, do not use the browser close button (the X button) to exit an open CSR. This closes Stat Web entirely and can result in a lock being placed on the CSR. To release a CSR Lock, click the Close button.

Using advanced editing tools

Adding attachments to CSRs Creating CSR templates

Changing CSR status Understanding the Workflow section

Status History section Diagram section Detail section

Table 1. Approvals list columns Column Description

Viewing transfer rules Delaying approval requests Sending approval request notifications Updating approval lists Approving migrations and transfers

Viewing task details

Table 1. Task fields Field Description

Adding tasks automatically Adding tasks manually Posting time to tasks

Viewing CSR log files

Viewing CSR change history

CSR Migration Path

About CSR Migration Path

Opening the Job Monitor

Table 1. Job Monitor tabs Tab Description

Viewing job schedules Running jobs Viewing logs Filtering and sorting jobs and logs Showing job and log details

Test Connect Reports

Running reports

We are more than just a name Our brand, our vision. Together. Contacting Quest Technical support resources

Index

Index

Application environments, 12

Applications, 12

Closing Stat, 6

CSR window, 15 CSRs

application environments, 12

applications, 12

associating with projects, 12 CSR statuses, 13

customer priorities, 14

long description, 16

Customer priorities, 14 Customers

long description, 16 Description Editor window, 16

Exiting Stat, 6

Job Monitor, 30

Filtering and sorting, 31 Job and Log details, 32 Jobs tab, 31

Schedule tab, 30

Migration Approvals window, 23 My Console window

creating a profile, 14

customer priorities, 14

Profiles, 14 Projects

associating with CSRs, 12

Search Customer Engine, 15 Stat

updating and deleting, 26 Templates

CSR templates, 18

Description Editor window, 16 Migration Approvals window, 23

CSR statuses, 13

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