The Log window displays all the logs that have been added to the CSR, either by the user or automatically by Stat® when it sends or receives an email associated with the CSR, or when the CSR lock is overridden.
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Click Logs section. |
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To view the contents of a log, double-click its corresponding record in the Logs window or click the View button. |
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You may also filter the list of logs by selecting a category in the Filter Logs sub-section. |
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Click New Log. |
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In the Topic field, assigned a topic to the log topic. |
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Optionally, select the Confidential option. |
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In the Details field, enter the contents of the log. |
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Click Create. |