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NetVault 13.0.3 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

About storage devices

NetVault supports a wide range of devices for storing backups. The supported devices include disk-based storage devices, deduplication appliances, physical tape libraries, autoloaders, tape drives, Virtual Tape Libraries (VTLs), and Shared Virtual Tape Libraries (SVTLs).

You can attach the storage devices to the NetVault Server, Clients, or NAS filers in a NetVault Domain. The physical storage devices can be configured for single or shared use, and connected through SCSI, iSCSI, IP, SAS, or Fiber Channel SAN interfaces.

To use a storage device in a backup or restore operation, you must first add the device to the NetVault Domain. A device attached to a NetVault Client is only recognized after you add the client to the NetVault Server. Similarly, a device attached to a filer is only recognized after you add the filer to the server using NetVault Plug-in for NDMP (Plug-in for NDMP). The MSP administrators create tenant specific media groups on the storage devices. These media groups are then assigned to the respective tenant user groups, or multiple tenant user groups of the same organization. For more information on:

•
Assigning tenant specific media groups, see Configuring memberships for a user account or user group
•
Adding tenant user groups, see Managing AD groups

Tenants can access only those media groups which are assigned to them.

 
* 
NOTE: Tenant administrator and tenant user is not permitted to add/attach any new storage device to the NetVault Server. However, tenant administrator can add Snapshot Array Manager, once added it is accessible to tenant users for snapshot enabled backups.

Role-based storage device configuration

 
Table 28. Role-based storage device configuration
Storage Configuration
MSP administrator
Tenant administrator
Tenant user

Manage Devices

X

X

 

Manage Devices - List view

X

X

 

Manage Devices - Tree view

X

 

 

Manage Device - Actions (Restart Library, Manage Library)

X

 

 

Add Storage Device - Single virtual disk device

X

 

 

Add Storage Device - Virtual tape library / media changer

X

 

 

Add Storage Device - Shared virtual tape library

X

 

 

Add Storage Device - Single physical tape device

X

 

 

Add Storage Device - Tape library / media changer

X

 

 

Add Storage Device - NetVault SmartDisk

X

 

 

Add Storage Device - Quest RDA Device

X

 

 

Add Storage Device - Data Domain Boost Device

X

 

 

Add Storage Device - Snapshot Array Manager

X

X

 

Add Storage Device - Re-add previously generated virtual device

X

 

 

SAN considerations

The following requirements apply to a SAN environment:

•
In a SAN environment, you must use persistent binding (also known as SCSI mapping, persistent reservation, or persistent naming).
NetVault cannot communicate with a library if its logical address changes as a result of changes in the SAN. Persistent binding assigns a fixed logical address to the device. This address does not change as devices are added or removed in the SAN.
For Fiber Channel Host Bus Adapters (HBAs), you can map the Fiber Channel device address (World Wide Name (WWN) or World Wide Identifier (WWID)) or Loop ID to the logical SCSI address. This configuration ensures that the changes in the SAN have no impact on the NetVault operations.
•
You must also use persistent binding when the server and fiber devices are attached to separate switches or when zoning is implemented.
NetVault does not support multipathing to a tape library or device. To ensure consistent communication path, you must configure only one logical or physical channel for use.
You should not use tape libraries or drives on the same switch or in the same zone that has disk devices attached. Problems might be encountered if packets from both device types co-exist in a SAN environment. Therefore, you should use separate HBAs for these devices.
•
Apple supports multipathing in FC Host Adapter and XserveRAID. Multipathing is often the default setting after installation. However, multipathing is not supported in NetVault. Therefore, the connections should be logically or physically separated to ensure a consistent communication path.

Quest DR Series systems

This section includes the following topics:

•
About Quest DR Series systems
•
Quest DR Series system prerequisites
•
Adding a Quest DR Series system
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