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NetVault 12.4 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors Safe Mode in NetVault Backup

Configuring a package store

A package store is a shared location used for storing NetVault Backup Client and plug-in binary files for push installations. Only CIFS shares, including Linux Samba shares, are currently supported as package stores. You can set up a package store in NetVault Backup by providing the path and user credentials for the CIFS share.

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In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, click Install Software/Add Clients.
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On the Machines to Be Added as Clients page, click Install Software.
3
Click Manage Stores, and provide the following details.

Store Name

Provide a display name for the package store.

You cannot change the store name after it is configured.

Type

Select CIFS.

Location

Provide the Uniform Naming Convention (UNC) path of the CIFS (Common Internet File System) share.

The format for specifying the path for a Windows-based server is:

\\<server>\<share name>

The format for specifying the path for a Linux-based server is:

NOTE: //<server>/<share name>To reduce the time it takes to browse the package store for automatic upgrades, locate the shared folder in a minimal directory hierarchy.

Verify that the path is accessible to the NetVault Backup Server and all target machines where you want to install the packages.

NOTE: On the Windows-based server, if the server IP address is used to configure a local package store (for example, \\10.11.12.3\PkgStore), the user credentials are not validated when the package store is added or updated. If you specify invalid credentials, no errors are reported. However, the deployment task fails if the authentication fails and the packages cannot be retrieved from the store. Therefore, Quest recommends that you use the server name when configuring the path to a local store (for example, \\WinServer1\PkgStore).

User Name

Specify a user account that can be used to access the CIFS share using one of the following formats:

Password

Specify the password for the user account.

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Click Add to add the store, and then click OK.

Modifying a package store

You can update the UNC path or user credentials for an existing package store.

1
In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, click Install Software/Add Clients.
2
On the Machines to Be Added as Clients page, click Install Software.
3
Click Manage Stores, and in the package store list, select the applicable package store.
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Click Update, and in the confirmation dialog box, click OK.

Removing a package store

If a package store is no longer required, you can delete it from the Manage Stores page.

1
In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, click Install Software/Add Clients.
2
On the Machines to Be Added as Clients page, click Install Software.
3
Click Manage Stores, and in the package store list, select the applicable package store.
4
Click Remove, and in the confirmation dialog box, click OK.

Performing push installations

You can deploy the NetVault Backup Client and plug-ins to multiple machines by creating a deployment task from the WebUI to push the packages to the specified machines. You can use this method for both new and upgrade installations. After the packages are successfully installed on the machines, the new clients are automatically added to the NetVault Backup Server.

1
In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, click Install Software/Add Clients.
2
On the Machines to Be Added as Clients page, click Install Software.
3
To select a software package, next to Software, click the add icon (+).
4
In the Select Packages for Deployment window, select the installation packages that you want to use:
For NetVault Backup Client packages, expand Select core packages, and then select the appropriate package.
For NetVault Backup plug-in packages, expand Select plug-in packages, and then select the appropriate “.npk” binary file that you want to use.
Click Apply.
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On the Machines to Be Added as Clients page, next to Machines, click the add (+) drop-down list, and select a method for adding the deployment targets.
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In the Add Machines window, on the Machine Details tab, enter the following details based on your method selection.

By FQDN or IP

To manually add the deployment targets, select this method.

On the Machine Details tab, provide the following details:

FQDN/IP Address: Specify the FQDN or IP address of the client.
User Name: Specify a user account that can be used to log in to the machine.
Password: Specify the password for the user account.

Optionally, if you want NetVault Backup to remember the password for this user name, select Save Credential.

 

Click Next.

NOTE: When configuring the User Name option, note the following:

If the built-in Administrator is disabled, you can use the following steps to enable the account and set a credentials for it:

Press Enter.
4
Navigate to Security Settings > Local Policies > Security Options.
5
Ensure that the User Account Control: Use Admin Approval Mode setting is disabled for the built-in Administrator account.

If the remote Windows machine is in a workgroup, you can also use a local account with administrative privileges. However, to use a local administrator account, disable the User Account Control: Run all administrators in Admin Approval Mode setting. For security reasons, disabling this setting is not recommended; using the built-in Administrator account is the recommended approach.

From Active Directory

To select machines from an Active Directory Domain, select this method.

On the AD Details tab, provide the following details:

AD Server Address: Type the host name or IP address of the Active Directory Server.
User Name: Specify a Domain Account that is in the local Administrators group of all target Windows machines.
Password: Specify the password for the user account.

Optionally, if you want NetVault Backup to remember the password for this user name, select Save Credential.

Click Connect.

In the list of Active Directory Objects, select the target machines, and then click Next.

From a file

To import the target list from a file, select this method.

In the Add machines from file dialog box, click Select a file. After selecting the file in the browse window, click OK to upload the file.

For more information about the file format, see File format for specifying deployment targets.

NOTE: The Installation Settings, Client Settings, and Firewall Settings are only effective when a machine is being added as a client for the first time. If a machine is already added to the server, these settings are not used for that machine.

Installation Settings

On the Installation Settings tab, provide the following details:

Machine Name: Provide a NetVault Backup name for the machine.
If multiple clients are selected from an Active Directory Domain, the label changes to Machine Name Prefix. The machine name that you provide is used as the base name, and NetVault Backup adds “_n” to the base name while assigning client names. For example, if the Machine Name is “WinClient,” the clients are assigned the names WinClient_1, WinClient_2, … WinClient_n. If you leave the field blank, NetVault Backup uses the host names.
Machine Password: Provide a password for the NetVault Backup machine.
\ and spaces.
Installation Folder: Specify the installation path.
Installation Language: Select the language for your NetVault Backup installation.

Click Next.

Client Settings

On the Client Settings tab, provide the following details:

Client Description: Type a descriptive text for the client.
Client Group: To add the client to one or more client groups, select the corresponding check boxes.

Click Next.

Firewall Settings

If the client resides on a network that is outside the firewall, select the Client is Outside Firewall check box on the Firewall Settings tab, and provide the TCP/IP port specifications. For more information, see About firewall settings.

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If you are performing an upgrade installation on any client, select the Allow existing NetVault client installations to be upgraded check box.
Click Verify to ensure connectivity to the clients. If any errors are reported, click Edit, and modify the applicable installation parameters.
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To submit the task, click Install Software / Add Clients.
NOTE: The installer generates a log file in the system temporary directory. (The TEMP environment variable for system account determines the location of this directory; this path is typically set to %windir%\Temp.)

The log file is named as follows: netvault_{GUID}_install.log, where {GUID} is unique for each installation occurrence (for example, netvault_274bffb2-a3c1-457e-7f5e-221bf60a7689_install.log).

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