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Migration Manager for Exchange 8.15 - Resource Kit User Guide

Service File Viewer Interface

Service file information is organized in an interface similar to Windows Explorer, as shown below:

The left pane displays the Agent Hosts root node, a management tree for the agent hosts involved in the synchronization jobs and the Transmission Agent Management root node. When you click Transmission Agent Management, you can view information about the services of the transmission agents installed on the Agent hosts involved in migration.

Under each agent host node are Incoming and Outgoing folders. Each folder contains subfolders corresponding to agent hosts that take part in the same synchronization jobs as the node agent host. All service files that are created by the source agents on the agent host are located in the destination agent host’s subfolder of the Outgoing folder. The incoming service files are put to the folders corresponding to their source agent hosts.

If the Agent Hosts root node is selected in the left pane, as illustrated above, the middle pane displays agent hosts that you have added. All actions that you can perform on agent hosts are shown in the Actions pane, for example, generate a report.

If an agent host is selected in the left pane, as shown below, the list of service files is represented as a table in the middle pane. The right pane displays possible actions on the service files.

Stopping or Starting Transmission Agents

To start, stop, or restart the transmission agent on the agent host, or to view the agent’s log file or refresh the agent’s status, select the Transmission Agent Management node, then select agent host in the middle pane and select the appropriate command on the Actions pane.

Restoring Files from the Archive

To restore the service files archived by the Mail Target Agent or the Public Folder Target Agent, select the files to be restored and select the Restore command from the Actions pane. You should restore service files from the archive only after you have determined and rectified the reason why the agent could not process them.

Viewing Service File Properties

To view the service file properties, select the file in the table and click Properties on the Actions pane. The following screen is displayed:

The window shows the service file information and the information that will be used by the target agents, as explained below.

Service File Information

Each service file contains the following information:

  • File type — Displays the PRV or PUB file type, which is one of the following:
  • Current status — Displays the current status of the service file, which will be one of the following:
  • Waiting in the Transmission Agent’s queue
  • Waiting in the target agent's queue
  • File is being copied
  • File is being processed by the target agent

Information Used by the Target Agents

The following information is used by the Mail Target Agents and Public Folder Target Agents when they extract data from the PST container:

  • Source Object — For PRV files, the box displays the distinguished name of the source mailbox. For PUB files, it displays the path to the source public folder.
  • Target Object — For PRV files, the box displays the distinguished name of the target mailbox. For PUB files, it displays the path to the target public folder.
  • Associated information — For PRV files, the box displays the full path to the target server mailbox store. For PUB files, the box displays the pair of public folders engaged in synchronization.

Additional Service File Viewer Features

With Service File Viewer utility, you can also do the following:

  • Extract a PST files from a service file (PRV or PUB). A PST file can be extracted from its container (PRV or PUB file) and viewed using Microsoft Outlook.

To extract a PST file, right-click the appropriate service file in the table, click Extract PST, and save the file. The PST file can be opened in Microsoft Outlook.

Note that the folder names in the PST files are stored in a hexadecimal format in order to support non-English characters. Therefore, when you open a PST file in Microsoft Outlook, folder names will be represented with hexadecimal values. However, after the synchronization is over, localized folder names will be displayed in their original language.

  • Delete service files. Select service files that you want to delete and click Delete in Actions pane.
  • Display the folders that contain service files. To open the folder containing service files in Windows Explorer, right-click the file, and click Explore. You can also browse through the files and folders on the agent hosts, by selecting Explore in the Actions pane.
  • Explore. This option let you browse through the files and folders.
  • Move files to incoming agent host. If you select some files under the Outgoing node and click Move to incoming agent host in the Actions pane, the utility moves these files to the corresponding target agent hosts.

Note: The Service File Viewer utility does not support Exchange Cluster Continuous Replication servers, if the Exchange CCR server is used as an agent host.

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