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MessageStats 7.8.1 - Report Pack for Exchange Online User Guide

About the Exchange Online (Office 365) Report Pack Preparing for Installation Connecting and configuring for Exchange Online Creating Gathering Tasks Setting Task Default Properties Managing your Database Using the Reports Console Exchange Online Report Descriptions Report Filter Definitions

Scheduling the Task

Use the Scheduling Tasks page to schedule gathering tasks. You can create two types of schedules:

•
Schedules that run once (at a specific time such as December 31 or Now)
•
Schedules that run regularly at a defined period (such as daily, weekly, or monthly).
 
Table 2. Scheduling a recurrent task.
Period
Description

Daily

You can set a daily recurrence for the task. By default, the Daily Task Period is configured to perform the gathering task every day. You can change the interval to every two days or at any other appropriate daily period.

To set a Daily Task Period
1
Select the Start Time and End Time (if applicable).
2
Enter the interval in days.
3
Enter or select a Start Date (if applicable).

Weekly

You can set intervals by days of the week. Using the Weekly period, you can set the following types of schedules: gather every second Tuesday; or gather every Monday, Wednesday, and Friday; or any other combination.

To set a Weekly Task Period
1
Select the Start Time and End Time (if applicable.)
2
Enter the frequency in weeks you want to use for this task.
3
Click to select or clear the days of the week.
4
Enter or select a Start Date.

Monthly

You can set intervals by the days and weeks of the month. Using the Monthly period, you can set the following types of schedules: gather on the first day of each month; gather on the last Friday of March, June, September, and December (each quarter); gather on the fifteenth day of every other month; or any other combination.

To set a Monthly Task Period
1
Select the Start Time and End Time (if applicable).
2
Enter the day of the month when want to schedule the gathering
- OR -
Select the week (First, Second, Third, Fourth, or Last), and the day of the week.
3
Click to select or clear the months of the year.
4
Enter a Start Date.

Enabling Task Logging

Enabling Task Logging

MessageStats Report Pack for Exchange Online creates log entries during several processes. If you contact Quest Support for assistance, Quest Support might request that you change your logging detail level to help troubleshoot technical issues. You can use the Task Logging page to set up logging at the task level.

 
 
Table 3. Task Logging options.
Option
Definition

Enable logging for the given Task Processor

Select the box to enable logging for this gathering task. You can identify the detail level the task logs.

Log detail level

Set the level of detail that should be included in the log files.

Record errors in the Windows Application Event Log

Select this option and MessageStats Report Pack for Exchange Online also records errors in Windows Application Event logs.

About Logging Levels

You can define the logging level for your task logs. The following log levels are available, from the most detailed to the least detailed:

 
Table 4. Logging level settings.
Log Level
Detail

Trace

Trace level logging is extremely detailed logging that includes errors, warnings, and status messages, and also low-level event details.Trace logging is only used with custom components provided by Quest development for diagnostic purposes. This level of logging can generate large log file and can affect system performance.

Debug

Debug level logging includes errors, warnings, and status messages, and also low-level event details. Quest Support might ask you to set logging to the debug level to identify and resolve an issue. Use debug-level logging only at the request of Quest Support, since the log files can grow rapidly and can affect system performance. These logs contain very detailed entries.

Status

Status level logging includes warnings and errors, as well as the regular flow of major events within MessageStats Report Pack for Exchange Online. Use the Status level for a new installation to include more detailed logs.

Warning

Warning level logging includes errors that appear at the Errors level. The Warning level also includes errors that occurred but from which MessageStats Report Pack for Exchange Online recovered and continued gathering. Use this level for established and stable implementations.

Errors

Errors level logging includes errors that caused a gathering task to terminate.

It is recommended that you periodically remove obsolete logs.

Specifying Credentials for a Task

Using the Task Credential page, the Windows security credentials are displayed for the task. By default, this page displays the credentials that you defined for the Task Scheduler Service during installation.

 
* 
NOTE: In the MessageStats Exchange Online report pack, task credentials are used only for running and scheduling the task. The credentials that are used to access the Exchange Online data are the gathering credentials that you added when you initially configured the Exchange Online report pack.

Credentials are not verified in this wizard. The account must be a valid account and must have sufficient permissions to run the task on the task execution servers or the gathering tasks will fail. If you changed the Task Execution Server, this page automatically displays the credentials that you specified for that server.

Editing Tasks

You can edit tasks in several ways:

•
By changing the properties of an existing task
•
By setting a schedule for an existing task
To change the property of an existing task
1
Select the task from the Tasks Summary View.
2
Right-click and select Properties.
3
Step through the wizard and change the properties as required.
To configure an existing task to run on a regular schedule
1
Expand the Tasks node and select the task.
2
Right-click and select Properties.
3
Click Next until the Schedule page is displayed.
4
Select the Task Period and then set the schedule and frequency as required.
5
Complete the Task Wizard and click Finish.
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