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• Foglight APM for Real User Experience 5.9.10
• Foglight APM for Real User Experience 5.9.10 - Installation and Setup Guide

Foglight APM for Real User Experience 5.9.10 - Installation and Setup Guide

Table of Contents  

Installation overview

Introducing the monitoring architecture

Software components

Foglight Management Server Archiver Sniffer Browser Instrumentation Relayer Archiver databases

Ports used by Foglight APM

Appliance types Typical monitoring solutions

Monitoring physical networks Monitoring virtual networks Mixing physical and virtual appliances Adding Foglight APM to an existing Foglight installation

Installing physical appliances

Before you begin

Physical appliance components Other network components required Anatomy of an appliance

Planning an installation of physical appliances

Public network switch Private network switch for the capture subnet Network taps

Monitoring individual web servers Monitoring web server farms

Network information required for physical appliances

Installing appliances on a network rack Connecting appliances to the network Connecting Sniffers

Connecting Sniffers to network taps Connecting Sniffers to Archivers

Connecting one Sniffer to one Archiver Connecting Sniffers to Archivers

Starting physical appliances and configuring remote access Launching the Console Program remotely with DRAC

Installing virtual appliances

Monitoring multiple ESXi hosts

Monitoring multiple hosts through a centralized Sniffer Monitoring multiple hosts using local Sniffers Mixing virtual and physical appliances Scaling out a multiple host configuration Installing virtual appliances to monitor multiple hosts

Monitoring a single ESXi host

All-on-one-host variation Scalability Installing virtual appliances to monitor a single host

Before you begin

Software environment Foglight APM OVF templates Required port groups RAID configuration Network information for virtual appliances

Creating port groups on virtual switches

Configuring port groups on a distributed switch

Creating a Monitoring Network port group required by Sniffers Creating the Capture Network port group required by Sniffers and Archivers Creating a virtual adapter for the Capture Network port group

Configuring port groups on a standard switch

Deploying Foglight virtual templates Deploying the Foglight virtual Sniffer template Connecting virtual appliances on different servers Powering on virtual appliances

Setting up appliances

Logging in to the Console Program Enabling SSH and changing the default password Setting the date and time Specifying network settings Exiting the Console Program Launching Foglight Configuring software components

Working with appliance-hosted Management Servers

Configuring Management Server settings Configuring the Management Server to work with SSL keys

Creating a new SSL key for Foglight HTTPS access Using an existing SSL key for Foglight HTTPS access Configuring Foglight for secure remote LDAP access

Restricted file access Transferring support files from a physical appliance

Transferring files to Windows systems Transferring files to Linux systems

Troubleshooting appliance-hosted Management Servers Differences from working with server-hosted Management Servers

Setting up server-hosted Management Servers

Server requirements

Downloading and installing 256-bit encryption files Disabling the NetBIOS over TCP/IP setting

Installing Foglight APM cartridges Communicating with Sniffer and Archiver appliances Configuring Federated Children Enabling High Availability mode

Maintaining appliances

Launching the Console Program

Accessing physical appliances using SSH on Microsoft Windows systems Accessing physical appliances using SSH on UNIX systems

List of tasks available from the main menu Managing user accounts

Adding new user accounts Modifying user accounts and enabling SSH Removing user accounts

Modifying the time zone, time, or date Modifying the list of NTP servers for physical appliances Modifying network settings Shutting down appliances Rebooting appliances Updating software

Upgrading from a PKG file Displaying the upgrade log

Testing network settings Stopping and starting processes Reviewing the appliance system details and health status Reviewing the status of NIC devices Verifying monitored traffic by port Purging and resetting Archiver databases Creating support bundles Creating TCP dump files Accessing the home directory Creating Dell report archives on physical appliances

Backing up and restoring physical appliances

Setting up appliances as NetVault clients

Enabling an appliance's NetVault client Registering an appliance in NetVault

Running and restoring backups

Stopping Foglight and running a backup Restoring backups

Preparing a new appliance Restoring a backup

Appendix: Troubleshooting

Diagnosing Sniffer issues

Overview of the Sniffer test Running the Sniffer test Investigating and resolving issues in monitored traffic

Understanding packet drops with SPAN ports and aggregation network taps Expanding full partitions on virtual appliances

Expanding the size of virtual disks Expanding the size of partitions

• Viewing Topics 85 - 88 of 137

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Setting up server-hosted Management Servers

While the Foglight Management Server can be purchased on an appliance, many Foglight customers choose to add application performance monitoring and real end-user monitoring to their existing Foglight installation. You need to ensure that 256-bit encryption is enabled on the server running the Management Server and install the Foglight APM cartridge. You can add additional Management Servers as required to support a federated environment or a high availability cluster.

 

NOTE: This section assumes that you have an existing 64-bit installation of Foglight Management Server on your server. If not, you need to install one. For instructions, see the Foglight Installation and Setup Guides.

The following workflow describes adding Foglight APM to server-hosted Management Servers:

1	Server requirements

2	Installing Foglight APM cartridges

3	Communicating with Sniffer and Archiver appliances

4	Configuring Federated Children

5	Enabling High Availability mode

Server requirements

Ensure that your Foglight version and server meet the requirements listed in “Requirements for Server-hosted Foglight Management Servers” in the Foglight APM Release Notes.

In particular, verify the following requirements:

•	Your existing Foglight installation is a 64-bit version.

•	The server hosting the Management Server meets the following requirements:

•	256-bit encryption files are the files required by Foglight APM. See Downloading and installing 256-bit encryption files.

•	openssl is installed.

•	For Windows® servers, the network setting Disable NetBIOS over TCP/IP is selected. For instructions, see Disabling the NetBIOS over TCP/IP setting.

Downloading and installing 256-bit encryption files

Foglight APM uses secure authenticated communications between the Management Server and the APM appliances (Archivers and Sniffers). Foglight APM requires that the local_policy.jar and US_export_policy.jar files located on the server are the versions distributed with Java™ Cryptography Extension (JCE) Unlimited Strength Jurisdiction Policy Files 6.

To download and install 256-bit encryption files:

1	Download the Java Cryptography Extension (JCE) Unlimited Strength Jurisdiction Policy Files 6 from the Oracle® website at http://www.oracle.com/technetwork/java/javase/downloads/jce-6-download-429243.html.

2	Transfer the Oracle JCE ZIP file to the server running the Management Server.

3	Navigate to <JAVA_HOME>/jre/lib/security.

4	Back up the existing local_policy.jar and US_export_policy.jar files.

5	Extract the new local_policy.jar and US_export_policy.jar files from the Oracle JCE ZIP file, and place these files in the <JAVA_HOME>/jre/lib/security directory.

Disabling the NetBIOS over TCP/IP setting

When enabled, the NetBIOS over TCP/IP setting may cause delays when Windows® negotiates SSL communications with the Linux® operating system embedded on the appliances. A symptom of this problem is slow performance on the APM dashboards, but not on the other Foglight dashboards.

The following procedure documents one way to access the NetBIOS settings. The steps on your Windows® operating system version may be different.

To disable this setting:

1	In Control Panel, click Network and Internet, and then click Network Connections.

2	Right-click Local Area Network, and then click Properties.

3	On the Networking tab, select Internet Protocol Version 4 (TCP/IPv4), and then click Properties.

4	Click Advanced.

5	Click the WINS tab.

6	Click Disable NetBIOS over TCP/IP.

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