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Spotlight on SAP ASE 2.11 - User Guide

Spotlight on SAP ASE
Background Information Desktop Features Connect to SAP ASE Spotlight® on SAP ASE Drilldowns Spotlight® on SAP ASE Alarms Glossary
Spotlight Basics
Spotlight Connections Monitor Spotlight Connections Alarms Charts, Grids And Home Page Components View | Options Troubleshooting
Spotlight History Spotlight on Windows
Connect to Windows Systems Background Information Home Page Alarms Drilldowns View | Options Troubleshooting
Spotlight on Unix About us Third-party contributions Copyright

Issues With Data Availability

Some data is unavailable for certain Unix configurations. See the Spotlight on Unix Release Notes for more information.

 

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Authorize Spotlight

Spotlight is supplied with a time-limited trial key so you may test the product. When the trial key expires Spotlight reverts to a preview mode, which limits access to Spotlight. You will be able to see the Spotlight home page and one connection at a time. If you select to open a drilldown in preview mode the following message is displayed:

The current license does not allow access to this functionality.

Contact your Quest representative to obtain the necessary authorization keys to ensure Spotlight remains fully functional when the trial key expires.

To enter a new authorization key:

While Spotlight is running

  1. Click Help | About Spotlight.
  2. Ensure Installed Products is to the front.
  3. Locate Spotlight in the list of installed products.
  4. Select View / change product license.
  5. Click Change this license.
  6. Enter the Authorization key.

Notes:

  • The Windows user that updates the authorization key must have administrator access to the Windows registry and write access to the Console\Licenses sub-folder of the Spotlight installation folder.
  • Make sure you enter the authorization key exactly as stated on your Product Authorization sheet or as provided by your Quest distributor. The site message is case sensitive. If you enter the authorization key incorrectly, the following message is displayed: Invalid authorization key
  • If Spotlight is in preview mode and the trial period has not expired, check your computer system date is set correctly.

 

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About us

About us

We are more than just a name

We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we are in this together. Welcome to a new Quest. You are invited to Join the Innovation.

Our brand, our vision. Together.

Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q itself symbolizes our need to add the missing piece — you — to the community, to the new Quest.

Contacting Quest

For sales or other inquiries, visit www.quest.com/contact.

Technical support resources

Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:

  • Submit and manage a Service Request
  • View Knowledge Base articles
  • Sign up for product notifications
  • Download software and technical documentation
  • View how-to-videos
  • Engage in community discussions
  • Chat with support engineers online
  • View services to assist you with your product

Third-party contributions

 

This product contains some third-party components (listed below). Copies of their licenses may be found at referencing http://www.quest.com/legal/license-agreements.aspx. Source code for components marked with an asterisk (*) is available at http://opensource.quest.com.

Table 1: List of Third-Party Contributions

Component License or Acknowledgement
SynEdit 1.0

Portions created by Martin Waldenburg are Copyright (C) 1998 Martin Waldenburg. All Rights Reserved.

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