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Foglight for Hyper-V 6.1.0 - User Guide

About Hyper-V Monitoring in Foglight Evolve Cloud Agent administration Performance monitoring with the Hyper-V Environment dashboard Performance investigation with the Hyper-V Explorer Hyper-V Monitoring in Foglight Evolve Cloud alarms Appendix: Hyper-V Agent error codes

Configuring monitoring agents

Hyper-V Monitoring in Foglight® Evolve Cloud uses the Hyper-V, SCVMM, and SOFS agents to collect information about your virtual environment:

•
Hyper-V Agents collect information from monitored Hyper-V servers. A Hyper-V server is a physical component required to begin building a virtual infrastructure. Hyper-V servers provide hypervisor-based architecture for controlling and managing resources for the virtual machines that run on it.
•
SCVMM Agents collect information from Virtual Machine Managers (VMM). A VMM allows you to manage host, networking, and storage resources when creating and deploying virtual machines to virtual clouds.
•
SOFS Agents collect information from monitored SOFS servers. A SOFS server is a Windows Server cluster with some form of shared storage. SOFS servers provide highly available file-based storage for applications and general use.

When Hyper-V, SCVMM, and SOFS agent packages are successfully deployed, you can create agent instances, activate them, and start their data collection. To perform these steps in a single operation for one or more monitored hosts, use the Agents area on the Administration tab .

When you add an agent instance, the agent process is created on the Agent Manager host. Activating the agent instance starts that agent process. When you start an agent’s data collection, the agent process starts collecting data from the monitored host and to sends it to Hyper-V Monitoring in Foglight Evolve Cloud.

To create, activate agent instances, and start their data collection:
1
Log in to the Foglight Evolve Cloud browser interface.
2
On the navigation panel, under Dashboards, choose Hyper-V > Hyper-V Environment.
3
On the Hyper-V Environment dashboard that appears in the display area, click the Administration tab.
4
On the Administration tab, under Agents, open the Hyper-V Agents, the SCVMM Agents tab, or the SOFS Agents tab, as required.
5
Click Add to launch the Agent Setup wizard.
The Agent Setup wizard appears, showing the Prepare page.
6
Review the information on this page.
•
If you want to configure WinRM settings automatically, download the appropriate script, and follow the instructions provided with the scripts.
•
To configure these settings manually, see the Agent Manager Guide.
When done, click Next.
The Agent Setup wizard refreshes, showing the Select FglAM Client page. The page shows a list of all hosts that already have the Agent Manager installed and running, and to which you can deploy the Hyper-V Agent package.
7
Select the Agent Manager on which you want to create the Hyper-V Agent instance, and click Next.
8
Hyper-V Agents only. On the Discover or Manual page that appears, you can indicate if you want to manually specify the Hyper-V Server that you want to monitor, or to choose between the servers running in a given domain.
Select one of the following options:
Discover. Select this option if you want to choose from the available Hyper-V Servers running in the desired domain. Click Next and proceed to Step a.
Manual. Select this option if you want to manually specify the name of the Hyper-V Server. Click Next and proceed to Step b.
a
Discovering Hyper-V Servers only. On the Enter Domain Credentials page that appears, specify the information needed to search for the running Hyper-V Servers.
a
Provide the following information, and then click Next.
•
Domain: Type the fully qualified name of a domain to search for the Hyper-V Server. For example, myDomain.com.
•
User: Type the user name to be used by the agent to be used to query Active Directory on the selected domain using the syntax Domain\UserName. For example, myDomain\jsmith.
•
Password: Type the password associated with the above user name.
•
Enable SSL for LDAP. Select this option to enable SSL for LDAP connection.
* 
NOTE: In FIPS-compliant mode, you need to import the CA certificate or the self-signed certificate to the KeyStore of FMS to use this option. For more information, see Managing certificates for FMS .
The Agent Setup wizard refreshes, showing the Select Servers page. The page shows a list of all Hyper-V servers that you have access to, based on the domain name and user credentials you provided in this step.
b
Select one or more Hyper-V Servers that you want to monitor and click Next.
The Agent Setup wizard refreshes, showing the Agent Properties page.
c
By default, the options for collecting CPU, disk, memory, and network metrics are selected. Review these settings, and make any changes, if required. When done, click Next.
d
Proceed to Step c.
b
Manually specifying a Hyper-V Server only. On the Manual Agent Properties page that appears, specify the information needed to search for the running Hyper-V servers.
Click Next.
c
On the Credential Verification page that appears, review the existing set of credentials. If the wizard determines that the selected Agent Manager has any credentials configured for the host on which the Hyper-V Server is running, they appear listed on this page.
9
SCVMM Agents only. On the Input Agent Properties page that appears, type the name of the SCVMM server, and click Next.
10
On the Credentials Verification page that appears, select one of the following options:
•
Do not configure a credential: Select this option if you want to configure the credential for this resource at a later time. Click Next and continue with Step 13.
•
Add host(s) to a new credential: Select this option if you want to add the host to a new credential. This option is suitable if none of the existing credentials have the connection details needed to access the new host. Click Next and continue with Step 11.
•
Add host(s) to an existing credential: Select this option if you want to add the host to an existing credential. This option is suitable if an existing credential has the security data needed to access the new host, but you need to edit its resource mappings to include this host. Click Next and continue with Step 12.
 
* 
IMPORTANT: Credentials are security data that provide the Infrastructure agent with the permission to monitor system resources, such as a host or a range of hosts.
11
Create a new credential.
a
On the Credential Type page that appears, select the credential type from the available options.
b
Click Next.
The Credential Properties page appears.
c
On the Credential Properties page, type the required properties, and click Next.
The Credential Name and Lockbox page appears.
d
On the Credential Name and Lockbox page, provide a name to uniquely identify the credential, and select a lockbox in which you want to keep the credential. A lockbox can be used to group credentials for access and/or security. In smaller Foglight Evolve Cloud installations, using the default System lockbox should be sufficient.
 
* 
NOTE: If a lockbox is password protected and is not released to the target Foglight Agent Manager, you can provide the lockbox password on the last page of the wizard.
Click Next.
The Resource Mapping page appears.
e
On the Resource Mapping page, indicate which hosts you want to associate with this credential. Click Next.
The Policies page appears.
f
Optional—On the Policies page, define one or more policies for this credential. A policy defines the number of times a credential can be used, the number of allowed authentication failures, the time range during which the credential is valid, or the length of time the credential data can be cached on the client. For example, you can specify the number of times the credential can be used, or the time period during which it can be used. For complete information about the available credential policies, see the Administration and Configuration Help.
g
Click Next and proceed to Step 13.
12
Use an existing credential.
a
On the Credential page that appears, select an existing credential to contain this host.
b
Click Next.
The Resource Mapping page appears.
c
On the Resource Mapping page, indicate which hosts you want to associate with this credential. You can either select the host that you are about to start monitoring, all monitored hosts, or hosts whose name contains a specific text string.
d
Click Next and proceed to Step 13.
13
On the Connectivity Diagnostic page that appears, select the Hyper-V servers you want to diagnose connectivity and click Next to perform diagnostic. If no connectivity diagnostic is required, unselect any Hyper-V servers and click Next.
Wait for a few seconds until the Connectivity Diagnostic Result page appears. Click the Diagnostic Result and the Connectivity Diagnostic Result Detail page appears. Click on the failed items to see the possible reasons.
Click Next after connectivity diagnostic completes.
14
On the Summary page that appears, review the information provided about the host and the monitoring agent.
15
Click Finish.
The new host is added to the Hosts dashboard after a short delay. The monitoring agent is created. If the operation is successful, the Agent Setup message box appears. Review the information and close the message box.
The agent instances created to monitor the new host appear on the Administration tab, in the Agents area.
Close the dialog box. The Administration tab dashboard refreshes, showing the newly created Hyper-V Agent in the list.
16
If required, reconfigure the agent properties or credentials. For example, you can specify the name of the monitored Hyper-V server or the authentication schema.
When an agent connects to the Management Server, it is provided with sets of properties that it uses to configure its correct running state. Hyper-V Monitoring in Foglight Evolve Cloud stores agent properties on the Management Server.
a
Select an agent and click Edit Properties.
The Edit Agent Tab Manager dialog box appears, showing the Hyper-V Agent properties on the Agent Properties tab.
 
* 
NOTE: When multiple agents are selected, you can only edit the properties that are common to all selected agents.
b
Review and edit the agent properties, as required.
For additional information about these properties, see Setting the Hyper-V Agent Configuration properties .
c
Open the Credentials tab, and review the available credentials.
d
If required, you can create a new credential for this agent, or associate it with an existing credential.
•
New credentials. Click New Credential and use the Create Credential Wizard that appears to provide the required information. For more details, see Step 11.
•
Existing credentials. Click Add to Existing Credential and use the Create Credential Wizard that appears to provide the required information. For more details, see Step 12.
17
Activate one or more agents.
On the Agent Management dashboard, select the agents that you want to activate and click Activate.
18
Start the data collection for one or more agents.
On the Agent Management dashboard, select the agents whose data collection you want to start and click Start Data Collection.
19
Click Refresh.
The Active and Data Collection columns show green check marks indicating that the agents are active and collecting data.
If the agent unexpectedly fails or stops, this is an indicator of an incorrect configuration. Unknown host names or invalid WinRM configuration can cause the agent to fail. Incorrect configuration causes the agent to stop. If this happens, the agent generates an observation containing a message with more information about the failure.You can view the message contents in the Data Browser. For example, to find out any massages related to the Hyper-V Agent, in the Data Browser, navigate to Hyper-V > Hyper-V Agents > <Hyper-V Agent instance> > Messages > History > <message>. For more information about the Data Browser, see the Data Model Guide.

Configuring agent properties

 

* 
NOTE: To use HTTPs connection, you need to import the CA certificate or the self-signed certificate to the KeyStore of FglAM. For more information, see Managing certificates for FglAM .

The Hyper-V, SCVMM, and SOFS Agents collect data from your virtual infrastructure and sends it to the Management Server. The agents keep track of resource utilization metrics and alerts you when certain pre-defined thresholds are reached.

When an agent connects to Foglight Management Server, it is provided with sets of properties that it uses to configure its correct running state. Each agent is provided with a combination of two types of properties: agent properties and shareable properties.

Default versions of these properties are installed with Hyper-V Monitoring in Foglight® Evolve Cloud. However, you can edit the default shareable and agent properties, configure agent properties that apply only to a specific agent instance, and create edited clones of shareable properties that are used by a subset of agents of a certain type.

There are two ways to access the Hyper-V, SCVMM, and SOFS Agent properties:

•
On the Hyper-V Environment dashboard, on the Administration tab, select an agent instance and click Edit Properties (see Configuring monitoring agents ).
 
* 
NOTE: This method only allows you to edit the Configuration properties, but not the Data Collection Scheduler properties.
•
On the Agent Status dashboard, select an agent instance and click Edit Properties. This method provides access to the full set of Hyper-V Agent properties, and is described in this topic.

For more information about working with agent properties, see the Administration and Configuration Help.

To modify the Hyper-V/SCVMM/SOFS Agent agent properties using the Agent Status dashboard:
1
Log in to the Foglight Evolve Cloud browser interface.
2
Ensure that the navigation panel is open.
To open the navigation panel, click the right-facing arrow on the left.
3
Open the Agent Status dashboard and navigate to the agent properties.
a
On the navigation panel, under Dashboards, select Administration > Agents > Agent Status.
 
* 
IMPORTANT: Another way of editing agent properties is through the Agent Properties dashboard. The properties you specify on this dashboard apply to all instances of the selected type. To be certain that you are editing properties for a particular agent instance, without overwriting any properties of other agent instances of the same type, use the Agent Status dashboard instead of the Agent Properties dashboard.
b
On the Agent Status dashboard, select the instance of the Hyper-V, SCVMM, or SOFS Agent whose properties you want to modify, and click Edit Properties.
c
Indicate that you want to edit the properties of the agent instance.
A list of agent properties appears in the display area.
The position of the Properties pane depends on the dashboard you used to access agent properties. If you used the Agent Properties dashboard, the Properties pane appears to the right of the Namespace > Type pane in the display area. If you used the Agent Status dashboard, the Properties pane appears across the display area.

Setting the Hyper-V Agent Configuration properties

To monitor a desired Hyper-V® server, ensure the Hyper-V Agent’s Configuration properties are set up as required.

Figure 4. Hyper-V Agent Configuration properties

To set the Hyper-V Agent Configuration properties:
1
Locate the Hyper-V Agent’s Configuration properties.
2
Set the Configuration properties as follows:
•
Host Name: Type the fully qualified host name of the machine on which the monitored Hyper-V Server is running.
•
Collect CPU metrics: Select this option if you want to collect CPU metrics from the monitored Hyper-V environment.
•
Collect disk metrics: Select this option if you want to collect disk metrics from the monitored Hyper-V environment.
•
Collect memory metrics: Select this option if you want to collect memory metrics from the monitored Hyper-V environment.
•
Collect network metrics: Select this option if you want to collect network metrics from the monitored Hyper-V environment.
•
Enable FSM Integration: Select this option if you want to enable the integration with Foglight for Storage Management.
•
Enable Storage Space Direct Collection. Select this option if you want to collect Storage Space Direct (S2D) metrics from the monitored Hyper-V environment.
•
Connection Type. Specify the connection type. Quest recommends using WinRM as the connection type, as DCOM will be removed in future release.
•
WinRM port. Type the port number of WinRM.
•
Use HTTPs. Select this option if you want to use the HTTPS protocol.
•
Inventory update request timeout (sec): Type the number of seconds after an inventory collection times out.
•
Connection timeout (sec): Type the number of seconds after a connection times out.
•
WMI request timeout (sec): Type the number of seconds after a WMI request times out.

Setting the SCVMM Agent Configuration properties

To monitor a desired System Center Virtual Machine Manager (SCVMM), ensure the SCVMM Agent’s Configuration properties are set up as required.

Figure 5. SCVMM Agent Configuration properties

To set the SCVMM Agent Configuration properties:
1
Locate the SCVMM Agent’s Configuration properties.
2
In the Configuration area, in the SCVMM Host Name box, type the name of the machine on which the Virtual Machine Manager is running.
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