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NetVault 13.0.3 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Recommended additional reading

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Quest NetVault Installation Guide: This guide provides information about installing the NetVault Server and Client software.
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Quest NetVault Plug-in for FileSystem User’s Guide: This guide provides information about installing, configuring, and using NetVault Plug-in for FileSystem.
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Quest NetVault Built-in Plug-ins User’s Guide: This guide provides information about configuring and using the following plug-ins:
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NetVault Plug-in for Consolidation
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NetVault Plug-in for Data Copy
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NetVault Plug-in for Databases
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NetVault Plug-in for Raw Devices
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NetVault Plug-in for Encryption
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Quest NetVault SmartDisk Installation/Upgrade Guide: This guide provides information about installing the NetVault SmartDisk software.
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Quest NetVault SmartDisk Administrator’s Guide: This guide provides information about administering a NetVault SmartDisk instance.
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Quest NetVault Compatibility Guide: This guide provides information about the platforms, operating system versions, and application versions that are supported by NetVault.

You can download these guides from https://support.quest.com/technical-documents.

Getting started

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About deploying NetVault
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About NetVault components
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Starting or stopping the NetVault Service
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Enabling Web Service over HTTP or HTTPS
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Understanding Managed Service Provider
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Logging in to NetVault
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Overview of NetVault WebUI
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Navigation pane
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Quitting NetVault
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Workflow in MSP environment
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Using the configuration wizard
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Monitoring the NetVault Server
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Sorting records in NetVault WebUI
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Customizing tables in NetVault WebUI 

About deploying NetVault

In a NetVault setup, one machine is configured as the NetVault Server and the other machines are configured as NetVault Client. The Active Directory must be integrated with NetVault Server and the Active Directory service must always be available. Integrating Microsoft Active Directory (AD) with NetVault enables role-based access control in NetVault, where the NetVault Server must be in the domain.

 
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NOTE: NetVault Server supports (Secure Light Directory Access Protocol (LDAPS) protocol. [NVBU-19793]
 
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IMPORTANT: You must first deploy the Active Directory, and then NetVault Server as part of that domain.

The following diagram depicts a NetVault deployment.

Figure 1. NetVault deployment overview in MSP environment

About NetVault components

A NetVault deployment consists of the following components:

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NetVault Server
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NetVault Clients
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NetVault plug-ins
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NetVault WebUI
NetVault Server

The NetVault Server provides the core services for protecting tenants data.

The server provides services to tenants in an isolated environment such as schedule management, job management, device management, media management, user management, notification management, and log management. Various types of physical and virtual storage devices can be locally attached to the server. MSP provides all these services in an isolated environment.

The NetVault Server can run on Windows and Linux operating systems.

The Managed Service Provider is supported on both Linux and Windows Pure 64 bit NetVault Servers.

NetVault Clients

The NetVault Client is installed on machines that you want to protect using the NetVault solution. These machines can be file servers, database servers, email servers, application servers, and workstations.

The NetVault Clients are assigned to a NetVault Server, which manages all data protection operations for the clients. A single server and its associated clients form a NetVault Domain. In MSP environment, the tenants NetVault client communicates with NetVault Server and devices, through secure channel (VPN).

The NetVault Client can run on AIX, FreeBSD, HP-UX, Linux, Mac OS X, Solaris, and Windows operating systems.

NetVault plug-ins

The NetVault Plug-ins are used to protect various applications and data stored on the server and client machines. There are two categories of NetVault plug-ins: built-in plug-ins and add-on plug-ins.

Built-in plug-ins

The built-in plug-ins are packaged with the NetVault software, and automatically installed on the respective machines when you install the NetVault Server and Client software.

NetVault offers the following types of built-in plug-ins:

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NetVault Plug-in for FileSystem (Plug-in for FileSystem): The Plug-in for FileSystem protects critical file system data, and minimizes downtime by allowing you to restore full volumes, individual partitions, or individual directories and files quickly and reliably with minimal interaction.
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NetVault Plug-in for Consolidation (Plug-in for Consolidation): The Plug-in for Consolidation lets you create a composite saveset by combining a Full Backup and its associated Incremental Backups. You can use this consolidated saveset as the base for subsequent Incremental Backups. The Plug-in for Consolidation does not back up data from a client; it just creates a composite set from existing savesets.
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IMPORTANT: For better consolidate backup performance, we suggest that the Managed Service Provider (MSP) administrator should provide unique client machine (s) to each tenant. MSP administrator must ensure that no critical data is placed on this client machine. The tenant administrator can register this client machine to perform consolidated incremental job operations. Apart from consolidated incremental operation, no other backup or restore operation must be performed on this dedicated client machine (s).
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NetVault Plug-in for Data Copy (Plug-in for Data Copy): The Plug-in for Data Copy lets you create one or more copies of backups for off-site storage and disaster recovery purposes. The Plug-in for Data Copy does not back up data from a client; it just creates a copy of an existing backup.
* 
IMPORTANT: For better data copy performance we suggest, that the Managed Service Provider (MSP) administrator should provide unique client machine (s) to each tenant. MSP administrator must ensure that no critical data is placed on this client machine. The tenant administrator can register this client machine to perform data copy job operations. Apart from data copy operation, no other backup or restore operation must be performed on this dedicated client machine (s).
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NetVault Plug-in for Databases (Plug-in for Databases): The Plug-in for Databases protects system data (such as configuration files, system settings, backup indexes, backup media information, job schedule, licenses, and other data) stored in the NetVault Database. You can use this backup to recover a functional NetVault Server after a failure.
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NetVault Plug-in for Encryption (Plug-in for Encryption): These plug-ins provide support for CAST-128, CAST-256, non FIPS compliant AES-256, and FIPS compliant AES-256 algorithms to meet regulatory backup security requirements.
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NetVault Plug-in for Raw Devices (Plug-in for Raw Devices): The Plug-in for Raw Devices protects data stored on physical disks. The plug-in lets you recover the Master Boot Record (MBR), system partitions, and individual user partitions from a point-and-click user interface without writing any complex scripts.
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NetVault Plug-in for Rapid Data Access (Plug-in for RDA): The Plug-in for RDA lets you use the client-side and inline deduplication capabilities that are available in other products, such as Quest DR Series system of deduplication appliances and software-defined Quest QoreStor storage devices (Linux only).

For more information about built-in plug-ins, see the Quest Plug-in for FileSystem User’s Guide and Quest NetVault Built-in Plug-ins User’s Guide.

Add-on plug-ins

The add-on plug-ins are available as separate products, and installed on the NetVault Server and Client machines to protect specific applications and appliances.

NetVault offers the following types of add-on plug-ins:

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Plug-ins for applications: These plug-ins provide data protection to business-critical applications, such as Oracle, SQL Server, Exchange, SharePoint, MySQL, PostgreSQL, Domino, DB2, Informix, SAP, and Sybase.
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Plug-ins for NDMP-based NAS appliances: These plug-ins enable NDMP-based backups and restores for appliances that support this protocol. NetVault also offers specialized plug-ins that integrate the NetApp SnapMirror, SnapVault, and Snapshot technologies to provide advanced data protection to NetApp appliances.
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Plug-ins for virtual environments: These plug-ins provide data protection to virtual machines in VMware and Hyper-V environments.
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Plug-ins for device integration: These plug-ins enable configuration of specialized tape libraries for use in a NetVault environment.
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Plug-ins for bare metal recovery: These plug-ins let you recover an entire system, including the operating system, applications, system settings, partition information, and data on supported Windows and Linux operating systems.

NetVault also offers cluster-aware versions of various plug-ins that enable data protection for distributed data.

For more information about the add-on plug-ins, see the respective plug-in user’s guide.

NetVault WebUI

NetVault offers a web-based user interface, called the NetVault WebUI, to configure, manage, and monitor your NetVault system. You can use the NetVault WebUI to perform various tasks such as the following:

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Configure performance, security, and other options
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Manage Tenant and Tenant Users
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Manage clients
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Manage Storage device and storage media
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Perform backups and restores
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Monitor jobs, device activities, and logs
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Set up notifications
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Generate and view reports

You can access the NetVault WebUI from any standard browser. You can use the WebUI to remotely administer a NetVault Server from any system on which you can run a supported web browser and connect to the server over HTTP or HTTPS.

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NOTE: NetVault does not support Command Line Interface (CLI) in Managed Service Providers (MSP) environment.
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