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NetVault 13.0.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Unmounting Snapshots

The unmount snapshot operation removes the snapshot that is mounted on the drive or folder.

To unmount a snapshot
1
In the navigation pane, click Create Restore Job.
2
On the Create Restore Job — Choose Saveset page, select the SaveSet Name and then click Explore Snapshots.
3
Select the snapshot from the Saveset Name list to unmount and click Unmount.
 
* 
NOTE: Check status of the snapshot in Mounted column.
4
Select the client machine where the snapshot is mounted to unmount, and click Ok.

In the Explore Snapshot page, the status in Mounted column changes to No.

Managing NetVault dashboard

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About NetVault dashboard
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Configuring Dashboard
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Viewing NetVault dashboard
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Managing a widget on NetVault dashboard

About NetVault dashboard

You can view the overall statistics of the NetVault system from the Dashboard page.

The dashboard is a set of graphical widgets that displays the data relevant to your NetVault system and the machines you protect. By default, the data in the widgets is refreshed according to a pre-defined refresh interval time however, you can also manually enter the refresh interval.

The dashboards feature enables you to create multiple configurable graphical views of your environment. You can construct and configure a dashboard and load it to access data of the monitored widgets for NetVault WebUI. A default dashboard is created and loaded by NetVault. A dashboard can have maximum of eighteen widgets. You can perform various actions on the dashboard like share, clone, delete etc.

Viewing NetVault dashboard

To view the NetVault dashboard, in the Navigation pane, click Dashboard.

The dashboard includes the following widgets:

•
Job Status: This widget shows the status of NetVault jobs, and is represented by icon. The individual bars in this widget represent the total number of successful jobs (green), completed jobs with warnings (yellow), and failed jobs (red). To view the job summary, move the pointer over the bar. By default, the chart displays the data for the last 7 days. However, you can set the widget filter to change the period. To view the jobs on the Job Status page, click the corresponding bar. Default refresh interval time for this widget is 900 seconds.
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Job Duration: This widget shows the job duration (in seconds) of the top 10 (default) time consuming NetVault jobs and is represented by icon. You can set the widget filter to change the number of jobs. To view the job summary, move the pointer over the bar. To view the job details of any job on the Job History page, click the corresponding bar. Default refresh interval time for this widget is 3600 seconds.
•
Media Space Usage: This widget shows the amount of media space used and available in your NetVault system and is represented by icon. By default, 40 media are displayed. You can set the widget filter to change the number of media for the widget. To view the media summary, move the pointer over the bar. To explore the media item, click the corresponding bar. Default refresh interval time for this widget is 1800 seconds.
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Client Status: This widget shows the online or offline status of existing NetVault Clients and is represented by icon. This widget appears as a pie chart. To view the client details summary, move the pointer over the corresponding slice. To view the client details on Manage Clients page, click the corresponding slice on the pie chart. Default refresh interval time for this widget is 900 seconds.
•
Unusable Media: This widget shows the details of unusable media in your NetVault system and is represented by icon. Each unusable media is displayed as a bubble in the chart with different colors, where the color indicates information for unusable media, see,Table 62. To view the media summary, move the pointer over the bubble/circle. To explore the media item, click the corresponding bubble chart. Default refresh interval time for this widget is 1800 seconds.
 
Table 62. Color legends for unusable media
Unusable media
Color

ASF

Purple

Bad Media

Red

Foreign Media

Brown

Media is Full

Grey

Media is Offline

Orange

Other Media

Blue

Media is read Only

Green

Media is Unusable

Yellow

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Device Status: This widget shows the device status of RAS devices, tap libraries, and tape drives and is represented by icon. Each device is represented as a separate slice in the pie chart. To view the device summary, move the pointer over the pie chart. To explore the device status, click the corresponding slice on the pie chart. Default refresh interval time for this widget is 1800 seconds.
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Policy Status: This widget shows the details of backup policies in your NetVault system and is represented by icon. Each policy is represented as a separate slice in the pie chart. To view the policy summary, move the pointer over the pie chart. To explore the policy status on the Manage Policies page, click the corresponding slice on the pie chart. Default refresh interval time for this widget is 900 seconds.
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Event Stream: This widget shows the events that occurred in NetVault Server during a time interval and is represented by icon. By default, the error events for last 10 minutes are displayed.You can set the widget filter to change the time interval or event type (Error Only, Key Events, and All Events). To view the event summary, move the pointer over the bubble. To explore an event, click the corresponding bubble on the chart. Default refresh interval time for this widget is 60 seconds.
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Log Stream: This widget shows the log stream for all NetVault processes and is represented by icon. By default, the log stream for last 10 minutes is displayed.You can set the widget filter to change the time interval, level, or class of the logs. To view the log summary, move the pointer over the bubble. To explore a log on the View Logs page, click the corresponding bubble on the chart. Default refresh interval time for this widget is 60 seconds.
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Running Jobs: This widget shows the status and job history of NetVault running jobs and is represented by icon. The individual bars in this widget represent the running job which displays the current job's last three instances information like, duration, bytes transfered, and exit status. This information is displayed by hovering the mouse on the pointer over bar. To view the job details of any job on the Job Status page, click the corresponding bar. Default refresh interval time for this widget is 900 seconds. You can also set different filter like Client, Plugin, Policy, Job Type, Record Limit and Duration.
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