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NetVault 13.0.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Prerequisite

Before you add a tape device, confirm whether your operating system (OS) supports the NetVault default settings.

Changing the default Drive Transfer Buffer Size option

In NetVault, the Drive Transfer Buffer Size option is set to 8 MiB by default.To ensure that this configuration is supported on your system. If this value is too high, change it to 257 KiB in the template file by , completing the following steps.

To change the default setting for the Drive Transfer Buffer Size option:
1
Open the file “drives.tpl” in a text editor.
You can find this file in <NetVault home>\devices\drives on Windows and <NetVault home>/devices/drives on Linux and UNIX.
2
In the [Device:Total Buffer Size] section, set Value to 257.
For example:
Value = 257
3
Save the changes and close the file.
 
* 
NOTE: If Drive Transfer Buffer Size is set too high and NetVault fails to allocate the transfer buffers, the backup jobs using tape devices show reduced performance.

Adding a standalone tape drive

You can use the configuration wizard to add and configure a standalone tape drive. The wizard lets you configure the device for shared access if it is connected to multiple hosts.

 
* 
NOTE: On Windows-based machines, you must disable the Removable Storage Service before adding a device to the NetVault Server. For more information about disabling this service, see the Quest NetVault Installation Guide.
To add a standalone tape drive to the NetVault Server:
1
In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, click Add Storage Devices.
— or —
In the Navigation pane, click Manage Devices, and then click Add Device.
2
On the Add Storage Devices page, select the Single physical tape device option, and click Next.
3
In the list of NetVault Clients, select the client that is physically connected to the target device. If the device is connected to multiple clients, select any one client.
Click Next to scan the selected client and list the attached devices.
4
In the Choose drive table, select the device that you want to add.
In the Device display name box, provide a display name for the tape library.
Click Next.
5
If the device is connected to multiple clients (for example, in a SAN setup), all host clients are listed in the Choose Machines table. To share the drive with multiple clients, select the clients in the Choose Machines table, and click Next.
This page is not displayed if the drive is connected to a single client.
6
After the device is successfully added and initialized, a message is displayed on the page.

Adding a tape library

You can use the configuration wizard to add and configure a physical tape library. The wizard lets you configure the device for shared access if it is connected to multiple hosts.

 
* 
NOTE: On Windows-based machines, you must disable the Removable Storage Service before adding a device to the NetVault Server. For more information about disabling this service, see the Quest NetVault Installation Guide.
To add a tape library to the NetVault Server:
1
In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, click Add Storage Devices.
— or —
In the Navigation pane, click Manage Devices, and then click Add Device.
2
On the Add Storage Devices page, select the Tape library/media changer option, and click Next.
3
In the list of NetVault Clients, select the client that is physically connected to the target device. If the device is connected to multiple clients, select the client that you want to designate as the library controller.
Click Next to scan the selected client and list the attached devices.
 
* 
NOTE: In NetVault, a library changer is always controlled by a single machine. The drives can be shared among multiple clients.
4
In the Choose library table, select the device that you want to add.
In the Tape Library Display Name box, specify a display name for the tape library.
Click Next.
5
After the tape drives are discovered and assigned to the appropriate storage bay, a message is displayed.
To use this default configuration, no further action is required. You can exit the configuration wizard.
6
If the library is not configured automatically, click Add drives manually. You can also use this method to assign the drives to different clients or to share the drive with multiple clients.
To manually select the controlling client and drive for each drive bay in the library, complete the following steps:
a
In the Choose Machine table, select the client to which the drive is attached. If the device is connected to multiple clients, select any one client.
Select the applicable option:
•
Scan for devices: To scan the client again for attached devices, select this option.
•
Do not scan for devices: To use the previous scan results, select this option.
•
Scan only filer: To scan for devices attached to a particular filer, select this option, and then select the applicable filer.
This option is only displayed if you have installed the Plug-in for NDMP on the server and added a filer to the plug-in.
Click Next.
 
* 
NOTE: To skip any bay and configure the next bay, click Leave bay empty.

To leave the remaining bays empty and complete the library addition with the required drives, click Leave remaining bays empty.

b
In the Choose drive for bay table, select the device that you want to add, and click Next.
If a drive is available as both a SAN- and an NDMP-attached device, adding the drive as one type removes the other type from the list of available drives.
c
If the device is connected to multiple clients (for example, in a SAN setup), all host clients are listed in the Choose Machines table. To share the drive with multiple clients, select the clients in the Choose Machines table, and click Next.
This page is not displayed if the drive is connected to a single client.
d
After the drive is successfully assigned to the selected clients, a message is displayed.
To assign additional drives for the library, click Add more devices, and repeat Step a through Step c until all required drives are configured.
If you do not want to add any other drives, exit the configuration wizard.
 
* 
NOTE: Inventory scanning during library initialization is faster for tapes with barcodes than tapes without barcodes. Therefore, using barcodes is recommended for all types of data and cleaning tapes.
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