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Change Auditor 7.0.4 - User Guide

Change Auditor Overview Agent Deployment Change Auditor Client Overview Overview Page Searches Search Results and Event Details Custom Searches and Search Properties Enable Alert Notifications Administration Tasks Agent Configurations Coordinator Configuration Purging and Archiving your Change Auditor Database Disable Private Alerts and Reports Generate and Schedule Reports SQL Reporting Services Configuration Change Auditor User Interface Authorization Client Authentication Integrating with On Demand Audit Enable/Disable Event Auditing Account Exclusion Registry Auditing Service Auditing Agent Statistics and Logs Coordinator Statistics and Logs Change Auditor Commands Change Auditor Email Tags

View coordinator status and statistics

To view coordinator status and statistics (Overview page):
1
Open the Overview page and if the Coordinator Status overview pane is not being displayed, click the arrow button on an overview pane and select one of the following commands:
•
Coordinator Status | Enterprise View
•
Coordinator Status | <domain>
This displays a pie chart depicting the current status of all the coordinators installed in either the entire enterprise or in a selected domain.
2
By default, this pane only includes installed coordinators in the pie chart. You can however, select the Show Uninstalled Coordinators check box to include uninstalled coordinators in the pie chart.
3
Double-clicking the pie chart displays the Coordinator Statistics page.
To view coordinator status/statistics (Coordinator Statistics page):
1
Open the Coordinator Statistics page.
2
Click Show Uninstalled Coordinators to include coordinators set as ‘uninstalled’. Click Hide Uninstalled Coordinators to exclude these coordinators from the display.
The values in the different event columns are links, which when selected will open up a new Search Results tab to display the related details for these events.
To view coordinator status/statistics on current coordinator only (coordinator system tray icon):
1
From the server where the coordinator is installed, right-click the coordinator system tray icon and select Coordinator Status.
2
This displays the Change Auditor Coordinator Status dialog with the status and statistics regarding the coordinator, database, agent connections and events and alerts.
3
Click OK to close this dialog.

Manage Change Auditor coordinators

To stop a coordinator:
* 
NOTE: You can use Action | Agent Notifications to hide (or display) the desktop notifications that are displayed when these processes are performed.
1
From the server where the coordinator is installed, right-click the coordinator system tray icon and select Disable Coordinator.
2
On the confirmation dialog, click Yes to stop the coordinator service.
A message displays explaining that the coordinator is being stopped.
In addition, a desktop notification displays in the lower right-hand corner of your screen explaining that the selected coordinator is being disabled.
Once disabled, the coordinator system tray icon contains a red light indicating that the coordinator is disabled.
3
If you so choose, click Set Coordinator Uninstalled to flag the selected coordinator as ‘Uninstalled’.
4
Click Show Uninstalled Coordinators to include uninstalled coordinators in the Coordinator Statistics list. Click Hide Uninstalled Coordinators to exclude uninstalled coordinators from the display.
To start a coordinator:
•
From the server where the coordinator is installed, right-click the coordinator system tray icon and select Enable Coordinator.
A message displays explaining that the coordinator is being started.
In addition, a desktop notification is displayed in the lower right-hand corner of your screen explaining that the selected coordinator is being started.
Once restarted, the coordinator system tray icon no longer contains a red or yellow button indicating that the coordinator is now active.

Coordinator Log page

Two new log pages are created whenever you select View Coordinator Log. These log pages contain the event details that were recorded in each of these trace logs for the selected coordinator:

•
Service: CA4xCompat.exe.nptlog - this log includes the messages logged during agent to coordinator communications.
•
Service: ChangeAuditor.ServiceLog.nptlog - this log includes the messages logged during client to coordinator communications.

The data grid and event details pane on this page contains the following information for each log entry. The default column in the table below identifies the fields that are displayed in the data grid by default. To display different fields, click the Field Chooser button located to the far left of the column headings.

 
Table 4. Coordinator Log page: Field descriptions
Column
Default
Description

File

No

Specifies the name of the source file that logged the message.

Function

No

Displays the name of the function that logged the message.

ID

No

Displays the event ID used to identify the event.

Level

Yes

Indicates the severity of the event message:

•
Info - ‘For your information’; does not require attention
•
Error - events that indicate a problem has occurred; requires attention
•
Warning - events that warn of potential problems; does not require immediate attention

Line

No

Specifies the line within the source file that logged the message.

Logger

No

Specifies the logger used to log events.

Message

Yes

Displays the event message that was posted to the log.

Thread

No

Specifies the thread within the source file that logged the message.

Timestamp

Yes

Displays the date and time when the entry was posted to the log.

NOTE: Based on the client’s current local date and time. The format used to display this date and time is determined by the local machine’s regional and language setting.

Use the tool bar buttons at the top of the log page to scroll through the log and search for log entries.

 
Table 5. Coordinator Log page: Tool bar buttons

Refresh

Use to refresh and reload the log entries from the source file.

NOTE: Not available when the log page is launched using the View Coordinator Log command.

Copy

Use to copy the selected content to the clip board. Use with the Select All button to copy and paste the contents of the entire log into another application.

Select All

Use to select the entire contents of the log. Use with the Copy button to copy and paste the contents of the log into another application.

Find:

Enter a specific string of characters or word to be located in the log and use the Find button to locate the text.

Show Matched Entries Only (Ctrl+M)

Use to display only the entries that match the word/string of characters entered in the search text.

Match Case

Use to locate entries that match the case as it was entered in the search text.

Previous

Use to move to the previous entry that contains the search text.

Next

Use to move to the next entry that contains the search text.

Print

Use one of the Print options to print or save the contents of the log.

View and save coordinator trace logs

To view Change Auditor logs (Statistics page):
1
Open the Statistics page.
2
Click Logs | Open Log.
3
On the Open Log File dialog, use the controls at the top of the dialog to locate the Change Auditor log to be viewed. Select the log file and click Open.
This opens a page in the client which displays the log entries for the selected log.
Whenever an entry is highlighted in the top pane, the corresponding details will be displayed in the Event Details pane across the bottom of the screen.
4
Use the tool bar buttons to search the log for a specific entry, to copy and paste the contents of this log for use in another application, and print or save the contents of this log.
To save Change Auditor logs to a specific location (Coordinator Statistics page):
1
Open the Coordinator Statistics page.
2
Select a coordinator from the list and click Logs | Get All Logs.
3
On the Browse for Folder dialog, select the location where these logs are to be saved. Click OK to save your selection.
* 
NOTE: If necessary, click Make New Folder to create a new folder for these logs.
To view the coordinator log (Coordinator Statistics page):
1
Open the Coordinator Statistics page.
2
Select a coordinator from the list and click Logs | View Coordinator Log.
This opens a page in the client which displays the log entries in the Change Auditor coordinator log (ChangeAuditor.ServiceLog.nptlog).
Whenever an entry is highlighted in the top pane, the corresponding details will be displayed in the Event Details pane across the bottom of the screen.
In addition, when an error is highlighted in the top pane and there is a call stack available for that error, an Exception pane will also be displayed.
3
Use the tool bar buttons to search the log for a specific entry, to copy and paste the contents of this log for use in another application, and to print or save the contents of this log.
To view the coordinator log (coordinator system tray icon):
1
From the server where the coordinator is installed, right-click the coordinator system tray icon and select View Coordinator Log.
2
This opens the log viewer, allowing you to review the entries recorded in the coordinator log (ChangeAuditor.ServiceLog.nptlog).

 

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