Restarting the agent causes a full rescan of the selected managed computer. A full scan occurs with a restart if you have enabled this option on the Agent page in the Properties of the managed computer. See Changing the scan schedule.
1 |
Select Tools | Access Explorer Configuration. |
2 |
Click Configure Access Explorer. |
3 |
Open the Manage Computers tab. |
4 |
5 |
Click Yes. |
6 |
Click OK. |
When an agent is installed and scanning data, the Status column indicates OK and the Data State column indicates Data Available. If there is anything wrong with the agent, the state of the agent becomes unhealthy and the Status column displays text that may help with your troubleshooting.
The following table details the possible entries in the Status field:
The following table details the possible entries in the Data State column:
If a group or user is not listed, the account has no permissions on the Access Explorer server. You can add a group or user from Security Explorer. See Creating a new group and Creating a new user.
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