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Archive Manager for Files 8.7 - Release Notes

Version 8.0.125

The following is a list of issues addressed in this release.


Work item

HSM: NetApp SnapLock setting does not set proper LAST ACCESS DATE


Version 8.0.107

The following is a list of issues addressed in this release.


Work item

Apostrophes in AW Fulltext


AW - File preview does not work when the decimal delimiter is a comma


AW - full-text searches slow


AW - Template of the search cannot be shared, as the grid in AW is empty


Copy tool is not copying permissions


Failed to archive into S3 object storage


Files not visible in Archive View


High CPU and Memory load by Search Service


HSM - Asynchronous packer not able to move HSM GZip files


Illegal Characters displayed in ArchiveWeb


Inconsistent full-text search results


Index out of range


mcopy: The system folder is created


Unable to download large files from ArchiveWeb



Notes and Notices

Upgrade Considerations

A full database backup before the upgrade is strongly recommended.

Upgrades from Metalogix Archive Manager for Files 7.4 or later releases are supported. If Metalogix Archive Manager for Files products or components are installed on other computers in a distributed architecture, all products or components must be updated to the same version. Upgrade can take a considerable amount of time due to database model changes in version 8.0.

Metadata for search indexes from Firebird© and search history from SQLite© will be migrated to new database schema objects when you upgrade from version 8.1.1 or earlier. For Microsoft SQL Server©, two additional databases are required. For Oracle©, two additional tables are required. Additions to the existing database and subsequent data migration are managed by the upgrade wizard and does not require any additional steps by the administrator. However, if you wish to install the database schema objects manually, the scripts used to install the additional databases or schema objects are available in the installation media sub-folders which are created when you extract the installation files from the installer package.

End of Support Notice

Metalogix Archive Manager for Exchange no longer supports:

·Windows Server 2003 (all versions)

·Windows Server 2008 (all versions)

·NetApp 7-Mode. Customers must migrate to NetApp cDot before upgrading to Archive Manager for Files 8.2 to ensure that access to archived data and archiving of new files is supported through NetApp.

If you have any questions, please get in touch with our support specialists at  


System Requirements

The requirements described below  are applicable for installing the Archive Manager for Files server


NOTE: System requirements for optional components of the Metalogix Archive Manager for Files are described in the corresponding document for each optional component.



Minimum specification

Recommended specification

Number of Processor Cores



Main Memory

4 GB

12 GB

Hard Disk

10 GB

10 GB


NOTE: The application, log files and cache folders require 10 GB of HDD space. If the Archive Manager for Files server includes the database, and is used as a local storage for archived messages, then the the Hard Disk size must be revised to add more space for the database and the file store.

Operating System

·Windows Server 2012

·Windows Server 2012 R2

·Windows Server 2016

·Windows Server 2019

·Windows Server 2022


NOTE: Latest updates and service packs for servers are recommended.

Windows Server Roles

·Web Server (IIS)

oWeb Server / Common HTTP Features / HTTP Redirection

oWeb Server / Performance / Dynamic Content Compression

oWeb Server / Security / Basic Authentication

oWeb Server / Security / Windows Authentication

oWeb Server / Application Development

§.NET Extensibility 4.5

§ASP.NET 4.5

oManagement Tools / IIS 6 Management Console

oManagement Tools / IIS 6 Management Compatibility / IIS 6 Metabase Compatibility

oManagement Tools / Management Service

Windows Features

·Remote Server Administration Tools

oRole Administration Tools / AD DS and AD LDS Tool / Active Directory module for Windows PowerShell

·.NET Framework 4.5 Features

For Windows Server 2012 and 2012 R2

·.NET Framework 4.5 Features / .NET Framework 4.5

·.NET Framework 4.5 Features / ASP.NET 4.5

·.NET Framework 4.5 Features / WCF Services (all checkboxes under this item)

For Windows Server 2016

·.NET Framework 4.6 Features / .NET Framework 4.6

·.NET Framework 4.6 Features / ASP.NET 4.6

·.NET Framework 4.6 Features / WCF Services (all checkboxes under this item)

For Windows Server 2019

·.NET Framework 4.7 Features / .NET Framework 4.7

·.NET Framework 4.7 Features / ASP.NET 4.7

·.NET Framework 4.7 Features / WCF Services (all checkboxes under this item)

For Windows Server 2022

·.NET Framework 4.8 Features / .NET Framework 4.8

·.NET Framework 4.8 Features / ASP.NET 4.8

·.NET Framework 4.8 Features / WCF Services (all checkboxes under this item)

Redistributable packages

·Microsoft Visual C++ 2013 Redistributable Package (x64)

·Microsoft Visual C++ 2015-2022 Redistributable Package (x64)

·Microsoft Visual C++ 2015-2022 Redistributable Package (x86)

.NET 4.8

Download and install .NET Framework 4.8 from the following link:

Database Servers and Drivers

·Microsoft SQL Server 2012 to Microsoft SQL Server 2019

oMicrosoft OLE DB Driver 18 for SQL Server, or newer

·Azure SQL Database

·Oracle 12c to Oracle 19c

oOracle client (x86 or x64)

Web Browsers

Web browsers are required for ArchiveWeb and is included here because this optional component is installed automatically if Express installation is considered.

·Microsoft Edge current version

·Mozilla Firefox current version

·Chrome current version

·Opera current version

File Systems (Sources)

·Windows Server 2012

·Windows Server 2012 R2

·Windows Server 2016

·Windows Server 2019

·Windows Server 2022

·NTFS including mount-point support


·NetApp Filer (Cluster Mode only)


Clients and protocols

·Windows Clients

·Macintosh clients when CIFS/SMB protocol is used

·AFP protocol (e.g. ExtremeZ-IP software)

Additional Information

·Installations on Domain Controllers are not supported.

·For remote archiving on Windows shares, NetApp (Cluster Mode) or VNX, we recommend installing the software on a dedicated server.

·The software installs web applications into the Default Web Site. This could cause conflict with other applications like Microsoft CRM or Microsoft SharePoint. To change the installation website, manual changes are required after the installation. Please contact Technical support in such cases.

·Metalogix Archive Manager for Files is fully supported in a virtualized environment.

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