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Title
CPUU tenant to tenant scenario with domain transfer -
Description
I am running into an issue getting CPUU to work for a tenant to tenant migration with domain move. -
Cause
Below scenario is not supported by CPUU:
1.- Move user’s data via ODME.
2.- Move production domain DomainName.com from source to target.
3.- Run "CPUU_Update" to switch Outlook profiles to connect to their target mailboxes using moved domain.Corresponding Outlook profiles become disconnected and can't be used by CPUU to locate switch information to the source mailbox.
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Resolution
WORKAROUND:
Please find details on the following online documentation:
https://support.quest.com/technical-documents/on-demand-migration-for-email/current/user-guide/20#TOPIC-506063STATUS:
The R&D team is currently working on CPUU to support all scenarios.