Return
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Title
Restart mailbox migration for selected mailboxes -
Description
If some issues or unexpected errors occurred during the mailbox migration, the mailbox will be marked as "Interrupted" or "Failed". -
Resolution
RESOLUTION:
1.Login to ODME dashboard2. Open your Plan which contains "Interrupted or failed mailboxes3. Select the Migrate tab4. Place a check in the checkboxes to the left of the mailboxes to be restarted5. Click the Restart Selected buttonNotes:
- Individual restart is enabled only for failed/interrupted mailboxes.For completed (and all other) mailboxes you can simply select the "Start All" button- Other option is to create a new PLAN, add that mailbox(s) and migrate it.
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Additional Information
Using the restart option will count towards the number of times the Mailbox can be migrated. Each mailbox can be migrated 10 times, if the migration is classified as successful.