Return
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Title
Slow Audit Logs generation and download -
Description
There are good amount of migration plans and Reports | Audit Logs page stays running for hours. You are able to download the reports but sometimes fails.
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Cause
High number of migration plans. -
Resolution
WORKAROUND 1
Delete plans that are no longer in use.
WORKAROUND 2
Have an individual customer account for each of separate site migrations by going to https://portal.ondemand.quest.com/customer/new/
This will prompt you to enter a new Company Name. Once configured, the Company Name when logged in to the tool will become a dropdown from which you can select the configured customers. Once the subscription is configured, the new Company Name will become usable.
STATUS
Enhancement request number TFS454874 has been submitted to Development for consideration in a future release of On Demand Migration for Email. -
Defect ID
TFS454874 -
Additional Information
For additional status updates or information on this please contact your account manager and reference the Change Request # TFS454874.