Return
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Title
Unable to expand hierarchy at web application level and or site collection level, issue happens on different web browsers. -
Description
Unable to expand hierarchy at web application level and or site collection level, issue happens on different web browsers such as Google Chrome, Mozilla Firefox and Microsoft Edge. -
Cause
All ControlPoint versions before version 8.5 build have these browser specific issue on Google Chrome, Mozilla Firefox, Microsoft Edge. -
Resolution
Perform an upgrade to the latest ControlPoint version to resolve the browser specific issue.
Reference