Category
Product Version
Topic
Subtopic
Known gathering issues and limitations in version 6.1.0 (4346446)
The following are known gathering issues and limitations in MessageStats 6.1.0 ... For each Exchange 2007 System Mailbox a warning will be logged to the log file for the Exchange Mailboxes gathering.
Error when installing: "The Quest MessageStats <Version> database was not found on the < (4307256)
When using SQL 2005 or 2008 Express in a test environment you may receive the following error during install. ... Please enter a server that has the Quest MessageStats <Version> installed in order to proceed with the Quest MessageStats <Version> installation.
Installer may request a reboot after installation (4346454)
During installation, if the installation and service accounts are different, the MessageStats installer requests a reboot. ... This reboot is required to ensure that the Service Account has the appropriate rights to run the service.
Mailbox gatherings do not gather mailbox security for Exchange 2007 System Mailboxes (4348502)
For each Exchange 2007 System Mailbox a warning will be logged to the log file for the Exchange Mailboxes gathering.
Known installation issues and limitations in version 6.1.0 (4348465)
The following are known issues and limitations in MessageStats 6.1.0 ... - MessageStats Reports can be installed on 64-bit operating systems, but IIS must be reconfigured for MessageStats Reports to operate correctly.
Software specifications for version 6.1.0 (4344077)
If you intend to use Windows XP SP 2, you must open port 80 so that Quest MessageStats can provide access to subscription links. ... Note: If you are producing reports that contain Chinese, Japanese, or Korean characters, you must install the East Asian language pack on the computer that hosts MessageStats Reports.
Can MessageStats Migration Reports be used with Migration Manager for Exchange or Migration Manag (4306742)
The MessageStats Reports only work with the Migration Wizard. ... In MessageStats a set of Mailbox Migration Reports were added to the product. ... These new reports were built specifically to allow MessageStats to be used alongside Exchange Migration Wizard (EMW) during a migration.
Problem Registering License Key - Instructions Incorrect in Quick Start Guide (4340440)
I am having problems registering my license key. ... The instructions in Quick Start Guide seem to be incorrect. ... Page 23 of the Quick Start Guide is missing required steps for registering the license key.
How to create a custom report for All External Messages Sent and Received. (4338721)
Note: System Messages are not counted in either report, but a field can be added to the Server Report. ... Custom report for All External Messages Sent and Received: ... 1. Launch the Custom Reports Creation from the File icon on the main page of MessageStats Reports.
Error: "Performance Counter library error '0xc0000bdb' (Access denied) occurred". (4338941)
"Event Type: Error ... Event Source: MessageStats ... Event Category: None ... Event ID: 1000 ... Date: 3/17/2006 ... Time: 1:29:07 AM ... User: N/A ... Computer: SERVERNAME ... Error: EOleException Source:LPMFramework.LPMHost Message:Framework error in TPerfmonDataObjectSourceDataObjectSource.Execute An error occurred in getting the Server Availability information for SERVERNAME: Performance Counter library error '0xc0000bdb' (Access denied) occurred"
How can I run a report that will show me Internal Messages Sent within an Exchange Server (Local (4333698)
1. Launch the Custom Reports Creation from the File icon on the main page of MessageStats Reports. ... 2. At the Welcome screen, click the Next Button at the bottom of the page. ... 3. Select Datasource = Mailboxes - Mailbox Activity Details and click Next.
Error: "Performance Counter library error '0x800007d5' occurred". (4333876)
Description: ... Error: EOleException Source:LPMFramework.LPMHost Message:Framework error in TPerfmonDataObjectSourceDataObjectSource.Execute An error occurred in getting the Server Availability information for SERVERNAME: Performance Counter library error '0x800007d5' occurred"
Error: "Unknown system error. (0x80040115)...Context: Obtaining interface to the Mailbox Resource (4336377)
(0x80040115) Probable Cause: The Information Store or Directory service on the Exchange server is stopped, the primary trust relationship between the Exchange server domain and the console domain failed, Outlook is installed on the Exchange server or a required service pack is missing for either the Exchange server or Outlook on the console.
Tracking Logs not being gathered - Error: "EOSError Message:System Error. Code: 112.There is not (4334033)
Code: 112.There is not enough space on the disk". ... Not enough local disk space to copy over the tracking logs and parse them to the database. ... MessageStats has run out of disk space for temporary storage of the Exchange tracking logs.
How to manually migrate to MessageStats v6.0 Database on both clustered and non-clustered SQL 200 (4340559)
How to manually migrate to MessageStats v6.0 database, on both clustered and non-clustered SQL 2000 Servers. ... - Please confirm a successful back-up of the original MessageStats Database exists before proceeding.
Compatibility testing MessageStats 6.0.0 with other Quest Products. (4338512)
Quality Control has finished compatibility testing MessageStats 6.0.0 with the current released version of the following products an No issues were found: ... - Spotlight on Exchange ... - Quest Management Console
How to delete all existing tasks from the console? (4333456)
How can the existing tasks be deleted from the Quest MessageStats console? ... It is then necessary to delete all Tasks and re-create your gathering tasks as they were before. ... 2. Left click the Tasks node to highlight it
Not Seeing the Number of Unread Emails in Mailbox Content - Item Count by Folder Report (4306371)
Not a column field by default. ... a) Setup the Mailbox Content and Attachment gathering task and configure it to gather all the content and/or attachments. ... b) Run this task and verify that this has completed successfully.
Can MessageStats be configured to audit Internet domains using wildcard characters like *.com, *. (4304431)
MessageStats currently does support the request to audit Namespaces like *.com or *.uk. ... To do so, simply enter com or uk in Domain Auditing. ... In MessageStats, the tracking log processor is simply doing a text comparison of the text of a given domain name.
How to re-import or parse tracking logs that are already archived, without putting them back on t (4213309)
How do I parse tracking logs that are either already archived, or re-parse tracking logs that MessageStats may have failed to read and delete during a previous gathering? ... 1. Copy out the tracking log files that Messagestats failed to parse to another folder, then share this folder on the network.
Unexpected namespaces displayed in the Internal namespace reports when should be marked external (4230077)
You notice unexpected namespaces are showing up in the Internal Namespace reports, why? ... The SMTP Namespaces tab on the properties of the Exchange Organization contains the namespaces in question, as a result, they will be counted as Internal in the Reports.
Is there a way to run a Daily Received Messages Report in the Office 365/Microsoft Online Report pack? (4229852)
Is it possible to run a report that will return the daily messages received per mailbox in the Office 365/Microsoft Online Report pack? <div>No, there is no way in MessageStats to run this report.
Is Skype for Business Supported? (4229444)
Does MessageStats Support the use of Skype for Business? <div>At this this time Skype for Business has not been officially tested.
Object reference not set to an instance, when modifying an existing Subscription (4327482)
Object reference not set to an instance, when modifying an existing Subscription. ... This only seems to happen to subscriptions that are set to use a file location. ... TFS0454454 <p>Download attached hotfix</p><p></p><p>Steps:</p><p>1.
Subscriptions Status shows: " Waiting for Data" (4340646)
When checking the status of Subscriptions, some are reporting: "Waiting for Data", but all the gatherings have been completed. ... To apply the attached hotfix: ... 1. Click Start | Run | Type IISRESET in the edit box, and click OK to restart the IIS service.
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