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Unified Communications Diagnostics 8.6.2 - Deployment Guide

Installing and upgrading Unified Communications Diagnostics Technical Information for UC Diagnostics for Exchange Technical Information for Office 365 Technical Information for UC Diagnostics for BlackBerry Technical Information for UC Diagnostics for OCS Technical Information for UC Diagnostics for Lync/Skype for Business Troubleshooting

Presence Status Health Test

This test allows you to monitor the exchange of presence information between two test users in a pool. The following functions are tested:

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Sign on to the Lync/Skype Server
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Request for presence information
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Publishing of presence information
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Receipt of presence information
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Log out

Log On Registration Health Test

This test allows you to monitor the operation of log on registration to a pool. The successful registration of a test user is followed immediately by a disconnection, with no impact on any real users.

Address Book Service Health Test

This test allows you to monitor the ability to connect to an Address Book Download Web Service from a pool. If the Address Book Download Web service is able to supply the requested location of the Address Book files, the test is considered successful.

Persistent Chat Message Health Test

This test verifies whether two users can exchange messages using the Persistent Chat service. The test logs two users on to Lync Server 2013 or Skype for Business 2015, connects the users to a persistent chat room, exchanges a pair of messages, then exits the chat room and logs off the two users.

This test will fail if you have not created a chat room or if the two test users have not been assigned a Persistent Chat policy that provides access to the Persistent Chat service. If you are running the test against more than one registrar pool, you must create same test users for each pool.

This test is not available for Lync 2010.

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