Spotlight on SQL Server 10.0.3 - Getting Started Guide

Build the Support Bundle

In emailing a request for assistance to Quest Software (support@quest.com) be sure to include a support bundle.

To create the support bundle

1. Click Help | Support Bundle.

   

2. Select the Spotlight application(s) whose information you want to collect.

3. Click Collect.

   A file is created containing a snapshot of your Spotlight installation. The file is called SpotlightSupport.zip located in the following folder:

   • C:\Users\<user>\AppData\Roaming\Quest Software\Spotlight\Default\Support
   • For Windows XP / Windows Server 2003 the folder is C:\Documents and Settings\<user>\Application Data\Quest Software\Spotlight\Default\Support

Related Topics

Select how Spotlight sends support bundle emails (page 1)