Spotlight on SAP ASE 2.12 - User Guide

Windows CPU Alarm

The Windows CPU alarm is activated when the average CPU utilization of the system (taken over a specific number of refresh intervals; the default is four) exceeds a threshold. Sustained high CPU utilization can adversely effect the performance of the system.

When this alarm is current, you should:

• Look at the Processes page on the Processes drilldown to see which Windows process is consuming the CPU.
• Consider upgrading to a faster CPU or adding processors to your system.

• Look at the Summary page on the Memory drilldown to see if there is a high paging rate. High paging rate can cause inflated CPU utilization.

  If this is the case, adding more memory to the system may overcome the problem.

Related Topics

Processes Page

Summary Page

WMI Statistics Alarm

For Spotlight on Windows to retrieve WMI information, Spotlight must be able to make a WMI connection between the Spotlight machine and the remote machine.

This connection is made with the user credentials specified for this profile. If this user does not have administrator rights on the remote machine then the connection will fail with an access denied error. To rectify this, either make the specified user an administrator or change the credentials to those of an administrator.

You can continue to diagnose a machine without a WMI connection however some information, such as the Disk Summary drilldown, will not be available for this machine.

Note: For troubleshooting information, see WMI connection problems.

Related Topics

Disk Summary Page

WMI Connection Problems

Drilldowns

Spotlight is a powerful diagnostic and problem-resolution tool for Windows operating systems. Its unique user interface provides you with an intuitive, visual representation of the activity on the host machine.

For information on Spotlight on Windows, see these sections

For information on using Spotlight applications See

Spotlight Basics

Spotlight Drilldowns

When you have isolated a problem, you can display a drilldown page, whose charts and tables provide a detailed breakdown of the underlying statistics.

Following are Spotlight drilldowns.

Drilldown	Click to open	Keyboard Shortcut	Drilldown Pages	Description
Processes		CTRL+P	Processes Page | Services Page | System Drivers Page	The Processes drilldown lists all processes currently running on the Windows machine. You can view detailed information about each process.
CPUs		CTRL+C	CPUs Page | Processing Page | Multiprocessor Page	The CPU tab displays details of recent processor activity as measured by Windows.
Memory		CTRL+M	Summary Page | Paging Activity Page | Cache Page	The Memory drilldown displays detailed information about recent physical and virtual memory usage.
Disks		CTRL+D	Logical Disk Activity Page | Physical Disk Activity Page | Logical Disk Space Usage Page | Disk Summary Page | File Sizes Page	The Disks drilldown displays detailed information about the logical and physical disks on the system.
Network		CTRL+N	Network Page	The Network drilldown displays detailed information about the network activity to and from the system being diagnosed.
Activity Summary		CTRL+A	Activity Summary Page	The Activity Summary drilldown displays summaries of recent Windows activity.
Event Log		CTRL+E	Event Log Page	The Event Log drilldown shows recent event log items that have occurred on the target computer.
Single Application		CTRL+S	Summary Page	The Single Application drilldown displays detailed information about specified individual processes (or a group of processes) on a Windows system.
Alarm Log		CTRL+L	Alarm Log	The Alarm Log drilldown displays information on the alarms associated with the Windows system.

Related Topics

Spotlight Drilldowns