Windows CPU Alarm
The Windows CPU alarm is activated when the average CPU utilization of the system (taken over a specific number of refresh intervals; the default is four) exceeds a threshold. Sustained high CPU utilization can adversely effect the performance of the system.
When this alarm is current, you should:
- Look at the Processes page on the Processes drilldown to see which Windows process is consuming the CPU.
- Consider upgrading to a faster CPU or adding processors to your system.
-
Look at the Summary page on the Memory drilldown to see if there is a high paging rate. High paging rate can cause inflated CPU utilization.
If this is the case, adding more memory to the system may overcome the problem.
WMI Statistics Alarm
For Spotlight on Windows to retrieve WMI information, Spotlight must be able to make a WMI connection between the Spotlight machine and the remote machine.
This connection is made with the user credentials specified for this profile. If this user does not have administrator rights on the remote machine then the connection will fail with an access denied error. To rectify this, either make the specified user an administrator or change the credentials to those of an administrator.
You can continue to diagnose a machine without a WMI connection however some information, such as the Disk Summary drilldown, will not be available for this machine.
Note: For troubleshooting information, see WMI connection problems.
Drilldowns
Spotlight is a powerful diagnostic and problem-resolution tool for Windows operating systems. Its unique user interface provides you with an intuitive, visual representation of the activity on the host machine.
For information on Spotlight on Windows, see these sections
| Section |
Description |
|---|---|
| Background Information |
Introductory material to Spotlight on Windows. |
| Connect to a Windows System | Create / Modify / Delete connections to Windows systems. |
| Home Page | The Spotlight home page shows the flow of information and commands between various sub-components and the size and status of internal resources such as processes, disk files and memory structures. |
| Alarms |
Spotlight alerts you to problems with your system by issuing an alarm. You can configure Spotlight in the level of severity that constitutes an alarm, to disable an alarm, and the actions Spotlight takes on raising the alarm. |
| Drilldowns | When you have isolated a problem, you can display a drilldown page, whose charts and tables provide a detailed breakdown of the underlying statistics. |
| View | Options | Customize Spotlight. |
| Troubleshooting | Solve problems using Spotlight. |
For information on using Spotlight applications See
Spotlight Drilldowns
When you have isolated a problem, you can display a drilldown page, whose charts and tables provide a detailed breakdown of the underlying statistics.
Following are Spotlight drilldowns.
| Drilldown | Click to open | Keyboard Shortcut | Drilldown Pages | Description |
|---|---|---|---|---|
| Processes |  |
CTRL+P |
The Processes drilldown lists all processes currently running on the Windows machine. You can view detailed information about each process. | |
| CPUs |  |
CTRL+C | CPUs Page | Processing Page | Multiprocessor Page |
The CPU tab displays details of recent processor activity as measured by Windows. |
| Memory |  |
CTRL+M | Summary Page | Paging Activity Page | Cache Page |
The Memory drilldown displays detailed information about recent physical and virtual memory usage. |
| Disks |  |
CTRL+D | Logical Disk Activity Page | Physical Disk Activity Page | Logical Disk Space Usage Page | Disk Summary Page | File Sizes Page |
The Disks drilldown displays detailed information about the logical and physical disks on the system. |
| Network |  |
CTRL+N | Network Page |
The Network drilldown displays detailed information about the network activity to and from the system being diagnosed. |
| Activity Summary |  |
CTRL+A | Activity Summary Page |
The Activity Summary drilldown displays summaries of recent Windows activity. |
| Event Log |  |
CTRL+E | Event Log Page |
The Event Log drilldown shows recent event log items that have occurred on the target computer. |
| Single Application |  |
CTRL+S | Summary Page |
The Single Application drilldown displays detailed information about specified individual processes (or a group of processes) on a Windows system. |
| Alarm Log |  |
CTRL+L | Alarm Log |
The Alarm Log drilldown displays information on the alarms associated with the Windows system. |