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NetVault 13.3.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Configuring user details

 
* 
IMPORTANT: Do not use the @ symbol in the User Name field. NetVaultNetVault assumes that a name that contains @ is a domain user and automatically tries to authenticate it with Active Directory when the user logs on.
To configure the user name, contact information, and other details:
1
On the Manage User Accounts and User Groups, click Modify Details.
2
Configure the following options.
 
Table 104. User details
Item
Description

Identification

Under Identification, provide the following details:

•
User Name: In User Name, type a unique name for the user account. You can assign a name based on the user group, role, or actual name.
A user name can contain alphanumeric and non-alphanumeric characters, but it cannot contain non-Latin characters. There is no length restriction, but a maximum of 20 characters is recommended on all platforms. The following characters are not supported in user names:
" / \ : ; | * ? < >^
NOTE: Do not use the @ symbol in the User Name field.
•
Real Name: In Real Name, specify the actual name of the user.

Contact Information

Under Contact Information, provide the following details:

•
Email-1: Use this box to specify the primary email addresses for the user account.
•
Email-2: Use this box to specify any additional email address for the user account.
•
Email-3: Use this box to specify any additional email address for the user account.
•
Telephone: Use this box to specify the telephone number for the user account.
•
Cellular: Use this box to specify the mobile phone number for the user account.
•
Pager: Use this box to specify the pager number for the user account.
NOTE: The email ID configured in the Email-1 box is used for email notifications if you set up a notification profile for the user account. For more information, see Setting up user notification profile.

Other Details

Under Other Details, provide the following details:

•
Workstation: Use this box to specify the workstation name.
•
Description: Use this box to specify the workstation description.
•
Location: Use this box to specify the workstation location.
•
Password never expires: By default, this option is selected. To apply the password policy settings for a user account, clear this option.
NOTE: You can use the Password never expires option for the user accounts, if password for the selected user does not need to expire.
3
Click Apply to save the user details, and return to the Manage User Accounts and User Groups page.

Configuring memberships for a user account or user group

To configure memberships for a user account or user group:
1
On the Manage User Accounts and User Groups page, click Group Memberships.
For local users, select the Users tab, and for groups, select the Groups tab.
2
On the Editing Group Memberships for User page, add or remove the client group, media group, or storage tier memberships using the following options:
•
To grant access to specific groups, select the groups in the Not a Member Of list, and click Join. The selected client groups are moved to the Member of list.
(To select consecutive items, hold down the Shift key while clicking with the mouse button; to select non-consecutive items, hold down the Ctrl key while clicking with the mouse button.)
•
To remove a group, select the group in the Member of list, and click Leave.
3
To save the group membership information for the user, and return to the user settings page, click Apply.

Granting privileges and quota to a user account

Granting privileges and quota to a user account
To grant user privileges and job and media quota for a user account:
1
On the Manage User Accounts and User Groups page, click Privileges and Quotas.
For local users, select the Users tab, and for groups, select the Groups tab.
2
Grant appropriate user privileges and job and media quota.
 
Table 105. User privileges and quotas
Item
Description

User Privileges

To grant or revoke user privileges, do the following:

•
Grant all privileges: To grant all privileges to a user account, select the User is granted ALL privileges check box.
•
Assign presets: To assign a predefined or user‑defined preset, select the Preset in the Privileges Presets list, and click Load. A predefined Preset can be identified by a trailing ♦ symbol in its name.
When you assign a Preset to a user, the user is granted all the permissions included in that set. The selected privileges are moved to the Granted list.
You can assign only one Preset. If you load a new Preset, the Granted list is overwritten with the new set of privileges.
For more information about creating, modifying, and deleting Presets, see Using Presets.

Media Quota

To set the media quota for a user, configure the applicable option:

•
Infinite: This option is selected by default. To allow access to infinite amount of media, use this option.
•
Up to: To set the quota limit, select this option. Type or select the amount of media that is available to the user. The usage quota is specified in terabytes.
When the quota limit is reached, the jobs submitted by the user fail. The media usage amount is calculated from the existing records in the Media Database. When a saveset is retired, the amount of media used by it is added to the available pool.

 

Job Quota

To set the job quota for a user, configure the applicable option:

•
Infinite: This option is selected by default. To allow access to infinite number of jobs, use this option.
•
Up to: To set the quota limit, select this option. Type or enter the maximum number of jobs the user can perform.
When the quota limit is reached, the user is not allowed to submit any other job. The number of jobs performed by a user is derived from the existing records in the Scheduler Database. For any deleted job definitions, a user can submit an equal number of new jobs.

 

3
Click Apply to save the group membership information for the user, and return to the Manage User Accounts and User Groups page.

Granting add and remove permissions

To grant a user add and remove permissions for a specific group:
1
Add the user to a group that contains at least two clients.
For more information, see Configuring memberships for a user account or user group.
2
In the Navigation pane, click Users and Groups.
3
On Manage User and Group Accounts page, click Group Memberships.
4
On the Editing Group Memberships for User page, in the Not a Member Of list, click Join for all client groups.
5
Click Apply.
6
On the Manage User and Group Accounts page, click Privileges and Quotas.
7
In the Add list, select the Clients — Add/remove clients privilege.
8
Click Add.
You can now use this user to add a client to the group.
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