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KACE Systems Deployment Appliance 9.2 Common Documents - Administrator Guide

About the KACE Systems Deployment Appliance Getting started Using the Dashboard Configuring the appliance Setting up user accounts and user authentication Configuring security settings Preparing for deployment Managing device inventory Using labels Creating a Windows or Linux Boot Environment Managing drivers Capturing images Capturing user states Creating scripted installations Creating a task sequence Automating deployments Performing manual deployments Managing custom deployments Managing offline deployments About the Remote Site Appliance Importing and exporting appliance components Managing disk space Troubleshooting appliance issues Updating appliance software Glossary About us Legal notices

Create folders to add device-specific drivers

Create folders to add device-specific drivers

When adding drivers manually, you can create folders to organize the device-specific drivers by assigning the manufacturer name to a folder, and adding subfolders under the manufacturer name to organize further.

View the appliance Driver Compatibility Report, which lists the drivers that the device requires compared to the drivers available on the Source Media.

1.
Access the drivers_postintall share directory of your appliance from the UNC path \\<appliance>\drivers_postinstall where <appliance> is either the IP address or the DNS name of the appliance.
2.
Create the folder using the Manufacturer name\OS Name\Model name structure.
The path to the drivers, including the driver name, cannot exceed 255 characters, and the directories and driver names do not support special characters. You can run the driver_feed_discovery_tool.vbs script on the device to get the device model and manufacturer name. The script is located in the drivers_postinstall\feeds_tools directory.

Generate appliance package to import large driver files

Generate appliance package to import large driver files

You can generate a package for files that you download from a manufacturer's website or from a different source and for files that are larger than 1.5 GB. The appliance restore share directory is the repository for storing packages and files that you can import to the appliance.

The Package Management Export feature creates a .pkg file. The .pkg file contains the drivers and an .xml file with the same name as the .pkg file. The .xml file contains metadata about the drivers. A separate package is created for each selected driver package.

1.
On the left navigation pane, click Settings to expand the section, then click Package Management to display the Package Management page.
2.
Click Export SDA Packages to display the Export List page.
3.
Select the driver package to export.
4.
Select Choose Action > Export Selected.
Ensure that export completes before selecting a different export.

If you start an export of a package while an export process is in progress, the package waits in the queue. The packaging process can take a few minutes to several hours to complete, depending on the size and number of items in the package. The Status column indicates when each export completes.

Next, import the driver packages to the appliance.

Import driver packages to the appliance

Import driver packages to the appliance

You can import device-specific and network or storage driver packages from the restore share directory to the appliance. The Import feature is useful when drivers packages are larger than 1.5 GB and when you need to download driver packages from a manufacturer's website, such as audio, video, and chipset drivers that have complex configurations or dependencies.

1.
On the left navigation pane, click Settings to expand the section, then click Package Management to display the Package Management page.
2.
Click Import SDA Packages to display the Import List page, which lists all of the packages in the restore share directory.
For more information, see Import appliance components.
3.
Select the driver package to import.
If the drivers are required for network booting, add the WinPE package.
4.
Select Choose Action > Import Selected.

If the drivers are network or storage drivers, re-cache the drivers. See Re-cache the network and storage driver directory.

Understanding KACE Boot Environment drivers

Understanding KACE Boot Environment drivers

When adding the network and storage drivers for the KACE Boot Environment (KBE), the drivers share directory requires re-caching the corresponding driver folder and building a new KBE.

There are two boot environment folders in the drivers share directory, and a folder for each supported operating system. Each KBE and operating system type requires its own driver version.

The drivers share directory has the following directory structure:

•
kbe_windows_x86
•
kbe_windows_x64

You can store any type of drivers in the drivers directory, but Quest recommends storing only the network drivers to this directory.

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