With Foglight®, application and IT managers can understand end-user service levels for their critical business applications, notify stakeholders when those service levels are violated, and assign problem resolution tasks to the appropriate domain expert.
Web Component designers anticipated your need to customize the browser interface, so they included the means to allow you to access the product’s component framework and create your own custom views. You can populate these views with other display components, such as charts and tables, and connect them to data sources. This is the same data that the Foglight® agents are configured to collect, but now it is organized in a way that best fits your business model and its information needs.
Suppose your company’s rapid expansion leads to the addition of many different application systems and groups, with each support team comfortable with their own legacy systems. In total, your IT department is responsible for managing an ERP system consisting of many servers and Oracle® databases distributed across a number of major locations.
Before the acquisition of Foglight®, homegrown scripts and applications were used to monitor these distributed systems, which made it difficult for the support organization to manage the information and care for the entire distributed environment.
The Web Component Framework is written in JavaTM and is capable of running in a Web container such as Apache Tomcat. It can be used on contemporary Web browsers without requiring the use of a plug-in. It is portal-like, but is not a JSR-168 standard portal.
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