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Recovery Manager for Exchange 5.9 - User Guide

Getting started Working with storages
About storages Extracting an Exchange Server database from backup
Working with Quest® Rapid Recovery® (AppAssure®) Working with Quest® NetVault Backup® Working with Quest® vRanger® Working with CA ARCserve Backup Working with EMC NetWorker Working with HP Data Protector Working with IBM Tivoli Storage Manager Working with Microsoft Data Protection Manager Working with Microsoft Windows Backup Working with Microsoft Windows Server Backup Working with Symantec Backup Exec Working with Symantec NetBackup Working with unlisted backup software
Accessing backups directly Extracting incremental or differential backups Registering a storage Opening a storage Closing a storage Renaming a storage Deleting a storage Deleting items from a target storage Deleting items from a source storage Setting access permissions for target files
Restoring data
Optimizing Recovery Manager for Exchange performance Storage indexing Restoring messages Restoring attachments Restoring folders Restoring mailboxes Importing Data from .Pst Files to Online Exchange Mailboxes Selecting a target folder Comparing and restoring storages, mailboxes, or folders Searching for messages, attachments, or folders in source storages
Automated Tasks Management Shell Appendices
Mailbox Restore Wizard Public Folder Restore Wizard Message Restore Wizard Message Delete Wizard Import .Pst Files Wizard Add Storage Wizard Catalog Wizard Task Wizard
Select Action Select Template Specify Task File Option: Catalog Backups Template Option: Restore Templates
Comparison of Recovery Manager for Exchange editions

Extracting a database by using Windows Backup

Note: The procedures described in this topic may vary depending on the version of Windows Backup that you use. For more information, see the Windows Backup documentation.

To extract a database by using Windows Backup

  1. In the Recovery Manager Console, from the main menu, select Add Storages | From Backups.
  2. On the Select a Backup Access Method page of the wizard, select Access Exchange backups with thirdparty software. Click Next.
  3. On the Select Backup Software page, do the following:
    1. From the Use this software list, select Microsoft Windows Backup.
    2. Click Next.
  4. Step through the wizard to specify parameters for emulating restore interface of Exchange Server.
  5. On the Emulating Exchange Server page, wait until the Status box displays “Emulation started. Waiting for connection from backup application.”
  6. On the computer where you want to run Windows Backup, select Start | Programs | Accessories | System Tools | Backup.

Note:

  • If Recovery Manager for Exchange and Windows Backup are running on different computers, you must start Windows Backup under an account having local administrator rights on the computer running Recovery Manager for Exchange.
  • If Recovery Manager for Exchange and Windows Backup are running on different computers, you must start Windows Backup under an account having local administrator rights on the computer running Recovery Manager for Exchange.
  1. If Recovery Manager for Exchange and Windows Backup are running on the same computer, click the Restore and Manage Media tab.
  2. If Recovery Manager for Exchange and Windows Backup are running on different computers:
    1. Click the Backup tab.
    2. Select Tools | Remote Store.
    3. In the Remote Store box, type the NetBIOS name of the computer running Recovery Manager for Exchange.
    4. Click the Restore and Manage Media tab.
  3. Do the following:
    1. Specify the Exchange backup you want to use, and select the backup components to restore by selecting the check boxes next to the components.
    2. Click Start Restore.
    3. In the Restore To box, type the NetBIOS name of the computer running Recovery Manager for Exchange.
    4. In the Temporary location for log and patch files box, type the local path to a folder. Note that it is a local path on the computer running Recovery Manager for Exchange. This computer must have enough disk space to accommodate the log and patch files.
    5. If you are restoring a full backup without any incremental or differential backups, select Last restore set. If you are restoring incremental or differential backups, do not select this check box until you restore the last backup set.
  4. Repeat steps 8-9 if necessary.
  5. After restoring all backup sets, return to Recovery Manager for Exchange. If you did not specify the last backup set in Windows Backup, on the Emulating Exchange Server page of the Add Storage Wizard, select the Last backup set restored check box.
  6. Follow the Add Storage Wizard to complete the storage registration.

Working with Microsoft Windows Server Backup

To extract and register Exchange Server databases from backups created with Microsoft Windows Server Backup, Recovery Manager for Exchange uses an open application programming interface (API) provided by Windows Server Backup. For this reason, Recovery Manager for Exchange must be installed on the computer hosting the Windows Server Backup instance that was used to create the backups you want to extract.

To extract a database by using Windows Server Backup

  1. Make sure Recovery Manager for Exchange is installed on the computer hosting the Windows Server Backup instance that was used to create the Exchange Server backups you want to extract.
  2. In the Recovery Manager Console, from the main menu, select Add Storages | From Backups.
  3. On the Select a Backup Access Method page of the wizard, select Access Exchange backups with thirdparty software. Click Next.
  4. On the Select Backup Software page, do the following:
    1. From the Use this software list, select Microsoft Windows Server Backup.
    2. Click Next.
  5. On the Specify Backup Location page, select an appropriate option. When you are finished, click Next.

For more information about the options you can select, see Specify Backup Location.

  1. On the Add Exchange Stores page, click Add to select the backups that hold the Exchange Server stores you wish to register as storages.
  2. Follow the steps in the wizard to complete the storage registration operation.

Working with Symantec Backup Exec

This section provides information about how to extract and register Exchange Server databases from backups created with Backup Exec.

To extract Exchange Server databases from backups created with Backup Exec, you can use the Exchange Server Emulation feature of Recovery Manager for Exchange. When Exchange Server emulation is started on the Recovery Manager for Exchange computer, it appears as Exchange Server to the backup software. Then, you can extract Exchange Server databases from backup to the Recovery Manager for Exchange computer and access them with Recovery Manager for Exchange to find, preview, and selectively restore items.

You can use Recovery Manager for Exchange to extract and register Exchange Server databases from streaming and VSS (Volume Shadow Copy Snapshot) backups created with Backup Exec. For more information on scenarios where Recovery Manager for Exchange can extract data from VSS backups created with Backup Exec, see the “Supported Backup Software” section in the Release Notes supplied with this version of Recovery Manager for Exchange.

With Recovery Manager for Exchange you can extract data from compressed backups created with Backup Exec by directly accessing such backups.

  • If the compressed backup you want to access directly was created with Backup Exec version 11 or later, ensure that 32-bit versions of the files Beclass.dll, Beclass_mini.dll, Becluster.dll, Becrypto.dll, Besocket.dll, Bestdutl.dll, and Vxcrypto.dll are available in a folder specified in the PATH environment variable on the Recovery Manager for Exchange computer.
  • If the compressed backup was created with a pre-11 version of Backup Exec, ensure that 32-bit versions of the files Bestdutl.dll and Beclass.dll are available in a folder specified in the PATH environment variable.

These files can be found on the computer that has the appropriate version of Backup Exec installed. For instructions on how to access backups directly, see Accessing backups directly on page 65.

This section covers:

Guidelines for working with Backup Exec

  • Ensure that the computer where you want to use Recovery Manager for Exchange does not have Microsoft Exchange Server installed: the Exchange Emulation feature of Recovery Manager for Exchange is not supported on computers running Microsoft Exchange Server.
  • You can install and use Recovery Manager for Exchange on the Backup Exec computer or on a different computer available on the network.

If Recovery Manager for Exchange and Backup Exec are installed on the same computer, ensure that computer has the following software installed:

  • Microsoft Exchange System Management Tools supplied with the Exchange Server version you want to emulate.
  • Backup Exec Agent for Microsoft Exchange Server.

If Recovery Manager for Exchange and Backup Exec are installed on different computers, make sure these computers have the following software installed:

Table 15: Required software

On the Recovery Manager for Exchange computer On the Backup Exec computer
  • Microsoft Exchange System Management Tools supplied with the Exchange Server version you want to emulate.
  • If you are using a pre-2012 version of Backup Exec: Backup Exec Remote Agent for Windows Servers
  • If you are using Backup Exec 2012: Backup Exec Agent for Windows

NOTE: The Exchange Emulation feature of Recovery Manager for Exchange is incompatible with Backup Exec Remote Agent for Windows Servers 10.0. If you want to use Exchange Emulation to extract data from backups created with Backup Exec 10.0, install Backup Exec Remote Agent for Windows Servers supplied with Backup Exec 9.0 or 9.1.
  • If you are using a pre-2012 version of Backup Exec: Backup Exec Remote Agent for Windows Servers
  • If you are using Backup Exec 2012: Backup Exec Agent for Windows

If you wish to use the Exchange Emulation feature of Recovery Manager for Exchange to extract data from VSS (Volume Shadow Copy Snapshot) backups created with Backup Exec, make sure that the Volume Shadow Copy Service is running on the Recovery Manager for Exchange computer.

For more information on scenarios where Recovery Manager for Exchange can extract data from VSS backups created with Backup Exec, see the “Supported Backup Software” section in the Recovery Manager for Exchange Release Notes.

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