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Active Administrator 8.7 - User Guide

Active Administrator Overview User Provisioning Certificates Security & Delegation  Active Directory Health
Switching to Active Directory Health Using the Active Directory Health landing page Installing Active Directory Health Analyzer agents Using the Active Directory Health Analyzer agent configuration utility Excluding domain controllers Managing the Remediation Library Analyzing Active Directory health Analyzing Azure Active Directory Managing Active Directory Health Analyzer alerts Managing alert notifications Pushing alerts to System Center Operations Manager and SNMP managers Managing monitored domain controllers Managing data collectors Active Directory Health Templates Managing Active Directory Health Analyzer agents Using the Troubleshooter Recovering Active Directory Health data
Auditing & Alerting Group Policy Active Directory Recovery Active Directory Infrastructure DC Management DNS Management Configuration
Using the Configuration landing page Managing tasks Defining role-based access Setting email server options Configuring SCOM and SNMP Settings Setting notification options Setting Active Template options Setting agent installation options Setting recovery options Setting GPO history options Setting certificate configuration Setting service monitoring policy Managing archive databases Migrating data to another database Setting a preferred domain controller Setting up workstation logon auditing Managing configuration settings Setting user options Managing the Active Directory server
Diagnostic Console Alerts Appendix
Domain controller alerts
Active Directory Certificate Services service is not running Active Directory Domain Services is not running Active Directory Web Services service is not running Consecutive replication failures DC cache hits DC DIT disk space DC DIT log file disk space DC LDAP load DC LDAP response too slow DC Memory Usage DC properties dropped DC RID pool low DC SMB connections DC SYSVOL disk space DC time sync lost Detected NO_CLIENT_SITE record DFS Replication service not running DFS service is not running DFSR conflict area disk space DFSR conflict files generated DFSR RDC not enabled DFSR sharing violation DFSR staged file age DFSR staging area disk space DFSR USN records accepted DFSRS CPU load DFSRS unresponsive DFSRS virtual memory DFSRS working set DNS Client Service is not running Domain controller CPU load Domain controller page faults Domain controller unresponsive File Replication Service is not running File replication (NTFRS) staging space free in kilobytes GC response too slow Group policy object inconsistent Hard disk drive Intersite Messaging Service is not running Invalid primary DNS domain controller address Invalid secondary DNS domain controller address KDC service is not running LSASS CPU load LSASS virtual memory LSASS working set Missing SRV DNS record for either the primary or secondary DNS server NETLOGON not shared NetLogon service is not running Orphaned group policy objects exist Physical memory Power supply Primary DNS resolver is not responding Secondary DNS resolver is not responding Security Accounts Manager Service is not running SRV record is not registered in DNS SYSVOL not shared W32Time service is not running Workstation Service is not running
Domain alerts Site alerts Forest alerts Azure Active Directory Connect alerts
Event Definitions PowerShell cmdlets

Viewing Azure Active Directory Connect alerts

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 Active Directory Health > Analyzing Azure Active Directory > Viewing Azure Active Directory Connect alerts

Viewing Azure Active Directory Connect alerts

On the Alerts tab, you can view current alerts, view alert history, clear alerts, and manage alert notification. To see a list of alerts, see Azure Active Directory Connect alerts.

To view alerts
1
Select Active Directory Health | Azure AD Connect.
2
Select an agent.
3
Open the Alerts tab.

The current active alerts display.

4
Use the menu options to view and manage the alerts.
 

Table 46. Alerts options

Option

Description

Refresh

Refresh the list of alerts.

Properties

View details about a selected alert, such as the last time it was checked, which server is involved, a description of the alert, and the alert history. You also can clear an alert, except for Windows® Services alerts.

Clear

Clear the selected alert.

NOTE: You cannot clear Windows Services alerts. If the alert does not clear itself, you can start and stop the service. See Stopping and starting AFS and ADS services.

Alert History

View a list of the last 100 alerts. Click Load More to view more alerts. You also can double-click a selected alert to view details.

Alert Notification

Enable/disable alert notifications and manage the Azure Active Directory Connect Notifications email list.

NOTE: To manage the Azure AD Connect Notifications email address list, see Managing email addresses.

Monitoring Azure Active Directory Connect operations

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 Active Directory Health > Analyzing Azure Active Directory > Monitoring Azure Active Directory Connect operations

Monitoring Azure Active Directory Connect operations

On the Operations tab you can view the output of the Synchronization Service Manager on each computer where you installed the Active Administrator Azure Active Directory Connect Health Monitoring Agent. See Installing the Azure Active Directory Connect Health Monitoring Agent.

To monitor operations
1
Select Active Directory Health | Azure AD Connect.
2
Select an agent.
3
Open the Operations tab.
4
The top pane displays the first 50 operations for the selected agent. The Sync statistics area displays a summary of the list of operations.
▪
To load more operations, click Load Next Page.
▪
To sort the columns, click a column header.
▪
To filter the list, click Filter. You can filter by date or date range. To remove the filter, click Remove Filter.
▪
To refresh the list, click Refresh.
▪
To clear the log, click Purge Log.
5
Select an operation to view details in the lower panes.

The Export Statistics pane lists all the details for the selected operation.

▪
To see a list of the objects affected by the operation, click Affected Objects. You can sort the list by clicking in a column header.

If the selected operation is an export, the Connection Status pane shows which server was used for the connection and any errors that occurred.

Viewing Azure Active Directory Connect events

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 Active Directory Health > Analyzing Azure Active Directory > Viewing Azure Active Directory Connect events

Viewing Azure Active Directory Connect events

On the Events tab you can view warnings, errors, and events that occurred over the last 24 hours on each computer where you installed the Active Administrator Azure Active Directory Connect Health Monitoring Agent. See Installing the Azure Active Directory Connect Health Monitoring Agent.

 
* 
NOTE: You can view the last five warnings, errors, and events on the Summary tab. See Viewing Azure Active Directory Connect events.
To view events
1
Select Active Directory Health | Active Directory Connect.
2
Select an agent.
3
Open the Events tab.

The top pane lists the warnings and errors that occurred over the last 24 hours. The bottom pane lists the events that occurred over the last 24 hours.

▪
To view details about the warning, error, or event, double-click the entry or click Details.
▪
To sort the list, click in a column header.

Searching the Metaverse

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 Active Directory Health > Analyzing Azure Active Directory > Searching the Metaverse

Searching the Metaverse

The Metaverse database maintains data that is synced between the Azure Active Directory Connect database and the Active Administrator database. Searching the Metaverse helps in troubleshooting data-related problems that may occur during synchronization.

 
* 
NOTE: To compare the Metaverse data to the Azure Active Directory Connect database, you must select the attributes to sync in Azure Active Directory Connect.
1
Open Azure Active Directory Connect.
2
Select Sync | Optional Features.
3
Select Directory extension attribute sync.
4
Click Next.
5
Select the attributes to sync. Only selected attributes are included when comparing the Metaverse data with Azure Active Directory Connect.
To search the Metaverse
1
Select Active Directory Health | Azure AD Connect.
2
Select an agent.
3
Open the Metaverse Search tab.
4
There are two ways to search the Metaverse.
▪
To display all data in the Metaverse, click Find All.
▪
To search for specific data in the Metaverse, click Search Filter.
a
Select the scope.
b
Select the attribute.
c
Select the operator and enter a value.
d
Click Add.
e
Repeat for each search value you want to use.

All search values are ANDed, so all must be true to produce a result.

f
Click OK.
5
Double-click an item to view details.

-OR-

Select an item and click Properties.

6
You can compare the attributes in the Metaverse to Active Directory or Azure Active Directory. Any mismatches are indicated in red.
 

Table 47. Metaverse compare options

Option

Description

Compare with Active Directory

Attributes in the Metaverse are compared to attributes in the Active Directory database.

NOTE: You must provide credentials for the server where Active Administrator is installed.

Compare with Azure Active Directory

Attributes in the Metaverse are compared to attributes in the Active Directory Connect database.

NOTE: Only attributes that are selected in Azure Active Directory Connect are available for matching.
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