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ControlPoint 8.9 - Administration Guide

Preface Configuring the Environment in Which ControlPoint Will Run The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License Granting ControlPoint Access to Web Applications and Content Databases Using Discovery to Collect Information for the ControlPoint Database Cache Using Sensitive Content Manager Services Managing ControlPoint Configuration and Permissions Preparing Your Environment for Using ControlPoint Sentinel Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses Changing Default Settings to Improve Application Performance Audit Log Configuration Settings Changing Settings for Anomalous Activity Detection Restricting Functionality for Members of the Business Administrators Group Changing Default Settings for ControlPoint User Groups Changing Settings to Improve Discovery Performance Changing Settings to Accommodate Special Environmental Factors Changing Default Settings for Navigation Changing Default Settings for Compliance Managing Site Provisioning Settings Specifying Global Settings for ControlPoint Policies Setting Preferences for the ControlPoint Scheduler Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings
Changing Trace Switch Logging Levels Archiving SharePoint Audit Log Data Troubleshooting
ControlPoint Log Files Troubleshooting Configuration Errors Troubleshooting the ControlPoint Application Interface Troubleshooting Discovery Troubleshooting SharePoint Users and Permissions Troubleshooting Site Provisioning Troubleshooting ControlPoint Operations

Purging Historical Activity and Storage Data from the ControlPoint Services (xcAdmin) Database

The Purge Historical Data action lets you purge SharePoint activity and storage data—which is captured by the ControlPoint Discovery process and is used in analyzing historical data—from the ControlPoint Services (xcAdmin) database.

Data is purged from one farm per operation, and you can specify how many months' worth of data you want to retain.

IMPORTANT:  Once data is deleted from the xcAdmin database it cannot be recovered and will no longer be available for inclusion in future ControlPoint activity and storage analyses.  Therefore, it is recommended that you back up the database before performing this operation.

To purge activity and storage data:

1From the Manage ControlPoint panel, choose ControlPoint Management > Purge Historical Data.

2Select the Farm from which you want to purge  historical data.

Purge Historical Data

3Enter the Number of Number of months to keep historical activity and storage data for.

CAUTION:  If you enter 0, all historical activity and storage data will be deleted from the database.

Now you can:

·run the action immediately (by clicking [Run Now]),

OR

·schedule the action to run at a later time

OR

create an xml file with instructions for the action that can be run at a later time (by clicking [Save Instructions]).  See "Saving, Modifying and Running XML Instructions for a ControlPoint Operation" in the ControlPoint User's Guide.

If you chose the Run Now, option, after the action has been processed:

·a confirmation message displays at the top of the page, and

·a ControlPoint Task Audit is generated for the action and displays in the Results section.

If you schedule the action, a link to the Task Audit is included in the scheduled action notification email.

See also "The ControlPoint Task Audit" in the ControlPoint User Guide.

Enabling Server Details to Display in the SharePoint Summary Report

If you want to be able to include details about servers in your SharePoint farm in the SharePoint Summary report, the ControlPoint Service account must have permissions to request status information from each server that you want to include.

NOTE:  Because the reporting of server details is a time-consuming process, it is an optional parameter in the SharePoint Summary Report user interface.  

To ensure that the ControlPoint Service account has permissions to request server information, verify that:

·the ControlPoint Service account is a member of the local Administrators group on the target server

·the local Administrators group has "Remote Enable" Permissions for WMI on the target server

·remote WMI requests can be made on the target server.

Ensuring the Local Administrators Group has Remote Enable Permissions for WMI

NOTE:  Remote Enable permissions is granted to the Local Administrators group by default.

1From the server whose statistics you want to display, choose All Program > Administrative Tools > Computer Management.

2Expand the Services and Applications node.

3Select WMI Control, right-click, and choose Properties.

4Click the Security tab.

5Click [Security].

6Make sure Remote Enable is allowed for the local Administrators group.

Farm Summary ENABLE DETAILS

7If the target server is running Windows Firewall (a.k.a Internet Connection Firewall), run the following from the command prompt to allow remote WMI requests:

netsh firewall set service RemoteAdmin enable

Preparing Your Environment for Using ControlPoint Sentinel

If you want to use ControlPoint Sentinel for anomalous activity detention, you must prepare your environment so that data collection can begin.

A.SharePoint auditing must be enabled on all site collections for which Anomalous Activity detection will be performed.

B.Anomalous Activity Detection must be enabled to run:  

§via the Anomalous Activity timer job

OR

§as part of the ControlPoint Scheduled Job Review.

Enabling SharePoint Auditing

ControlPoint Sentinel analyzes the following SharePoint audit log events for Anomalous Activity Detection:

·Editing items

·Deleting or restoring items

·Opening or downloading documents, viewing items in lists, or viewing item properties.

You can enable these settings for individual site collections from within SharePoint or, for a larger scope, using the ControlPoint Manage Audit Settings action.

Enabling the Anomalous Activity Detection Job

1From SharePoint Central Administration, select Monitoring, then choose Timer Jobs > Review job definitions.

2Select ControlPoint Anomalous Activity Detection Job.

AAD Job ENABLE

By default, the job is scheduled to run daily, at 5:00 am (local server time).  You may however, change the schedule to run more frequently.  Note that, the more frequently the job is run, the sooner an alert may be generated when an Anomalous Activity Limit is reached.

3Click [Enable].

Enabling Anomalous Activity Detection via the ControlPoint Scheduled Job Review

As an alternative to using the Anomalous Activity Detection Job, you can choose to have anomalous activity detection performed as part of the ControlPoint Scheduled Job Review (which, by default, runs every 10 minutes).  ControlPoint Application Administrators can enable this option by changing the ControlPoint Configuration Setting Enable Options That Require Anomalous Activity Detection from False to True.

Config Setting ANOMALOUSACTIVITYENABLED

 

Modifying ControlPoint Configuration Settings

ControlPoint Application Administrators can modify a number of ControlPoint configuration settings, including

·elements of the user interface

·environmental settings that can be "fine-tuned" to improve performance, and

·default security settings.

ControlPoint Application settings are modified via the ControlPoint Configuration Settings Manager page.

ControlPoint Configuration Settings are farm-specific.  If you are using ControlPoint in a multi-farm installation, these settings are managed separately for each farm.

To access the ControlPoint Settings list:

From the Manage ControlPoint panel, chose ControlPoint Configuration > ControlPoint Configuration Settings.

Edit ControlPoint Setting LEFT NAV

Permissions for this list are inherited from the ControlPoint Configuration site.  Therefore, members of ControlPoint Application Administrators group have full control access and can modify settings.  

Members of the Administrators group have read-access to the list, and therefore can view, but not modify, settings.

NOTE: ControlPoint Settings can also be edited via the ControlPoint Configuration Site - ControlPoint Settings list.  ControlPoint Application Administrators may prefer this option if they have been using ControlPoint prior to version 6.0 and are accustomed to editing settings this way.

Setting Classifications:

ControlPoint Settings fall into the following classifications:

Basic - Generally the most commonly-configured settings,.  Only Basic settings display in the ControlPoint Configuration Settings Manager page by default.

Advanced - Less commonly-used settings that you may want to modify to further customize ControlPoint to meet particular needs of your SharePoint environment or users. [

Created - Special-purpose settings that you can add to the ControlPoint Settings list if needed.  Generally, these settings should only be configured under special circumstances and with guidance from Quest Support.  

Filtering the ControlPoint Configuration Settings List

You can filter the ControlPoint Settings list using one or more of the following options:

·By choosing a Category

ControlPoint Settings CATEGORY

·By choosing to Include Advanced Settings

ControlPoint Settings INCLUDE ADVANCED

·If special-purpose settings have been created:

§Include Created Settings, or

§Show Only Created Settings

TIP:  You can view created settings Include Created Settings and selecting the Special Purpose category.

Showing Additional  Columns and Sorting by Column

By default, the ControlPoint Configuration Settings list displays the Setting Name and current Value, but you can also choose to Show Internal setting name and/or Show default values.  You can sort on any column.

For example, if you are a long-time ControlPoint user and are already familiar with internal setting names, you can sort by this column.

Config Setting SORT COLUMN

To search for a ControlPoint Setting by Setting Name:

Enter a full or partial text string in the search box, then click the magnifying glass icon Magnifying Glass icon.

ControlPoint Settings SEARCH

To edit a ControlPoint Setting:

1Check the box to the left of the setting that you want to edit.  

NOTE: You can edit only one setting at a time.  If you select more than one, the [Edit] button becomes disabled.

2Click [Edit].

3Update the Value field as appropriate.  (Descriptions of configurable settings, along with guidelines for changing parameter values, follow.)

ControlPoint Setting EDIT

4Click [Update].

Changes to ControlPoint Settings take effect immediately.

Deleting ControlPoint Settings

Only Created settings can be deleted.  

To restore ControlPoint Setting default values:

1Check the box to the left of each setting for which you want to restore the default value.  

NOTE:  For this operation, you may select multiple settings.

2Click [Reset].

Config Setting RESTORE DEFAULT

 

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