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NetVault 12.4 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors Safe Mode in NetVault Backup

Backups using cluster-aware plug-ins

Backups using cluster-aware plug‑ins

The procedure for performing backups using the Plug-in for FileSystem is similar for both standard and virtual clients. The cluster-aware version of the plug-in can be used in the same manner as the standard version to select the data items. However, when you open the virtual client node on the NetVault Backup Selections page, only the cluster-aware plug-in is listed under the node. The plug-in displays both shared and local drives and mount points in the selection tree. You must make a note of the drive letter or mount point for the shared resource and select the data accordingly. The backup options that can be set for the standard version are also available with the cluster-aware version.

For information about backing up data in the Exchange Server Clustered environment, Oracle RAC setup, SQL Server Failover Cluster, and MySQL Server Failover Cluster, see the relevant plug-in user’s guide.

Note the following:

•
When you back up a virtual client, the data is backed up from a single client and it is accessed from the controlling node.
•
When backing up cluster data using a virtual client, only the LUNs owned by the active node are backed up; the LUNs owned by passive nodes are not backed up.
•
In an Active/Active cluster setup, the NetVault Backup Server may start a backup on a secondary node even if the “primary only” option is selected for the backup. In such cases, the backup is redirected to the primary node, but the server only communicates with the secondary node to which it sent the message to start the backup. If the secondary node becomes unavailable while the backup is in progress, the server loses communication with the parent process running on this client. This process is not restarted even if the secondary node becomes available immediately. Consequently, the backup job becomes unresponsive.
 
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NOTE: For cluster backups and restores, the virtual client name is displayed on the Job Status page and the actual client name is displayed on the View Logs page.
Cluster failover during backups

If a failover occurs during a backup, the job is aborted and the status “Job Failed” is returned. You can use the Job Retry scheduling option to run the job again after the failover completes.

With the Plug-in for FileSystem, when a failover occurs on Windows, the reason for the failover has a direct bearing upon the status of the failed job. Depending on the reason, the job returns the following exit status:

•
If the machine in control of the cluster resources goes offline during a backup, the job is aborted and the status “Job Failed” is returned. You can use the job retry feature to run the backup again.
•
If the machine in control of the cluster remains online but the actual cluster resource that is being backed up fails, the job is aborted and the status “Backup Completed with Warnings” is returned. The scheduled job retries do not work for such jobs. In this scenario, examine the job logs to find the missing data or run the job again to back up the data.

Restores using cluster-aware plug-ins

The procedure for performing restores using the Plug-in for FileSystem is similar for both standard and virtual clients. The backups are restored from the virtual client node and not the actual client node. When you submit a restore job, the plug-in communicates with the cluster service to determine the controlling node and targets this machine for the restore.

For information about restoring data in the Exchange Server Clustered environment, Oracle RAC setup, SQL Server Failover Cluster, and MySQL Server Failover Cluster, see the relevant plug-in user’s guide.

 
* 
NOTE: For cluster backups and restores, the virtual client name is displayed on the Job Status page and the actual client name is displayed on the View Logs page.

Configuring default settings for NetVault Backup

Configuring default settings for NetVault Backup
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About configuring default settings
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Configuring encryption settings
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Configuring plug‑in options
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Configuring default settings for post‑scripts
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Configuring default settings for Verify Plug‑in
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Configuring Deployment Manager Settings
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Configuring Job Manager settings
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Configuring Logging Daemon settings
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Configuring Media Manager settings
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Configuring Network Manager settings
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Configuring Process Manager settings
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Configuring RAS device settings
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Configuring Schedule Manager settings
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Configuring Web Service settings
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Configuring Auditor Daemon settings
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Configuring firewall settings
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Configuring general settings
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Configuring security settings
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Synchronizing NetVault Time
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Configuring the reporting utility
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Configuring the reporting utility
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Configuring NetVault Backup WebUI default settings
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Configuring NetVault Backup to use a specific VSS provider
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Configuring default settings using Txtconfig

About configuring default settings

NetVault Backup runs with some default settings that can be customized to suit your environment. You can view and modify these settings from the Change Settings link in the Navigation pane. The default settings are available for the following services and components.

 
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NOTE: Only MSP administrator is allowed to update default settings for NetVault Backup Server and authorized clients. Whereas, tenant administrator is allowed to update settings for their authorized client machines.
Figure 35. Server Settings page
 
Table 126. Client and server settings
Group
Setting

Plugins
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Encryption
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Plugin Options
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Script
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Verify

Services
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Deployment Manager
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Job Manager
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Logging Daemon
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Media Manager
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Network Manager
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Process Manager
•
RAS Devices
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Schedule Manager
•
Web Service

System and Security
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Auditing
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Diagnostic Tracing
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Firewall
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General
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Security
•
Time Sync

User Interface
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Notification
•
Reporting
•
WebUI Defaults

User Management
•
Identity Provider
 
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NOTE: You can also view and modify the NetVault Backup settings from the Manage Clients link:
1
In the Navigation pane, click Manage Clients.
2
In the NetVault Backup Clients table, select the client, and click Manage.
3
On the View Client page, click Configure.
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