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NetVault 12.4 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors Safe Mode in NetVault Backup

Managing AD users

The following list identifies what various users can and cannot do within NetVault Backup as it pertains to Active Directory (AD):

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When an AD user logs in using an AD login, such as a domain name followed by the user name or a name that contains the @ symbol, NetVault Backup authenticates the login against Active Directory. This behavior lets an AD user log in to NetVault Backup even without a local NetVault Backup account.
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If authentication succeeds and this is the first time that the user is logging in, NetVault Backup takes one of the following actions:
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If a corresponding AD group exists in NetVault Backup, NetVault Backup adds the user and assigns the user the privileges, access levels, and notification settings that are defined for the corresponding AD group.
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If the user does not have a NetVault Backup account, NetVault Backup adds the user but excludes all privileges, access levels, and notification settings. When the local NetVault Backup Administrator logs in, the administrator can view the AD user entry and assign the applicable privileges.
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NetVault Backup automatically fetches the respective user details from the domain controller and stores it locally in the NetVault Backup database. In case of secure mode, the details are fetched from domain controller and overwritten in the NetVault Backup database on every successful login.
 
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If authentication fails, NetVault Backup displays an error message and prevents the user from logging in.
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All NetVault Backup MSP administrators can view all local and AD NetVault Backup users.
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An AD NetVault Backup user with administrative privileges can add authenticated AD users; a local NetVault Backup Administrator cannot.
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An AD NetVault Backup user with administrative privileges can rename an existing NetVault Backup user to an authenticated AD NetVault Backup user; a local NetVault Backup Administrator cannot. You must ensure that the password fields remains empty to maintain the integrity of the user’s AD password.
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Once the AD user is added in NetVault Backup, it cannot be renamed to any other user name.
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No one can change an AD user’s password or set the password to use the Password never expires option.
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A local NetVault Backup Administrator or an AD NetVault Backup user with administrative privileges can change user-based information that is accessed by using the Modify Details option as this information is stored in the NetVault Database. However, if the secure mode is enabled, the NetVault Backup administrator and other users are allowed to edit or change only E-mail 2 and E-mail 3 of an AD NetVault Backup user.
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NOTE: On Windows based NetVault Backup Server, if the Workstation attribute is set for a user in the AD database, then NetVault Backup fetches that information and stores it against the Workstation in the user details. If the user has multiple workstations, they display as separated by commas. If you want the AD user with the Workstation attribute set in AD to log in to the NetVault Backup Server, then the user must specify the NetVault Backup Server in the AD Workstations list.

 

An administrator can perform the following tasks in NetVault Backup:

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Adding an AD user
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Deleting an AD user

Adding an AD user

The preferred method of adding an AD user is for the applicable user to log in and let NetVault Backup complete the authentication process.

When you add an AD user to the NetVault Backup Server, NetVault Backup automatically fetches the respective user information from AD and populates it in the NetVault Backup user details.

Deleting an AD user

A local NetVault Backup Administrator or an AD NetVault Backup user with administrative privileges can remove an AD user from NetVault Backup. This does not affect the user’s account in Active Directory; it only removes the user from the NetVault Database. Whereas, MSP administrator is not permitted to delete any tenant user, the tenant administrator can only delete tenant user/s.

1
In the Navigation pane, click Users and Groups.
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On the Manage User Accounts and User Groups page, select the user account that you want to remove, and click Delete.
 
3
In the confirmation dialog box, click Delete.

Managing AD groups

The following list identifies what various users can and cannot do within NetVault Backup as it pertains to AD user groups:

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An MSP NetVault Backup Administrator can search, list, update, and delete existing NetVault Backup AD groups. However, this administrator cannot list AD groups that have not been added from Active Directory.
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An AD NetVault Backup user with administrative privileges can search, list, update, and delete existing NetVault Backup AD groups. This administrator can also list AD groups that have not been added from Active Directory yet and can add AD groups to NetVault Backup.
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NetVault Backup users who do not have administrative privileges cannot perform any tasks related to AD groups in NetVault Backup.
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While renaming NetVault Backup user to AD user all the privileges of NetVault Backup user will be assigned to new AD user along with the privileges of NetVault AD groups.
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As stated previously, a new AD user can log in to NetVault Backup, and NetVault Backup automatically authenticates the login. If authentication succeeds, NetVault Backup assigns the user the privileges that are defined for the corresponding AD group.
 
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IMPORTANT: If you manually add an AD user instead of using the automated authentication process, the corresponding privileges that are defined for the user’s AD group are automatically assigned.
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If the AD user has an existing local NetVault Backup account, all privileges from that account are assigned to the user when the account is redefined as an AD user account. The privileges defined for the corresponding AD group are also assigned to the redefined account.

An administrator can perform the following tasks in NetVault Backup:

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Adding an AD group to NetVault Backup Server
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Viewing a list of AD groups that exist in NetVault Backup
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Modifying description of added AD group in NetVault Backup
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Deleting an AD group that was added to NetVault Backup
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